Cisco SPA2102 Administration Guide

Cisco SPA2102 Manual

Cisco SPA2102 manual content summary:

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    ADMINISTRATION GUIDE Cisco Small Business SPA2102, SPA3102, SPA8000, SPA8800, PAP2T Analog Telephone Adapters
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    , Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship
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    26 Voice Supported Codecs 26 SIP Proxy Redundancy 28 Other ATA Software Features 28 Chapter 2: Basic Administration and Configuration 36 Basic Services and Equipment Required 36 Downloading Firmware 37 Basic Installation and Configuration 37 Upgrading the Firmware for the ATA Device
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    Router 48 Configuring NAT Mapping with a Static IP Address 48 Configuring NAT Mapping with STUN 50 Determining the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax
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    to PSTN 98 Sharing One VoIP Account Between the FXS and PSTN Lines (SPA3102)98 Other Options 99 PSTN Call to Ring Line 1 (SPA3102) 99 Symmetric RTP (SPA3102 and SPA8800) 99 Call Progress Tones (SPA3102 and SPA8800) 100 Call Scenarios 100 Cisco Small Business ATA Administration Guide 5
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    -Thru VoIP to PSTN Call With and Without Authentication Call Forwarding to PSTN Gateway (SPA3102 and SPA8800) Appendix A: ATA Routing Field Reference Router Status page Product Information section System Status section WAN Status page Internet Connection Settings section Static IP Settings section
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    (PAP2T) Optional Network Configuration section (PAP2T) Miscellaneous Settings section (not used with PAP2T) SIP page SIP Parameters section SIP Timer Values (sec) section Response Status Code Handling section RTP Parameters section SDP Payload Types section NAT Support Parameters section Trunking
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    Contents SIP Settings section Call Feature Settings section Proxy and Registration section Subscriber Information section Supplementary Service Subscription section Audio Configuration section Gateway Accounts section (SPA3102) VoIP Fallback to PSTN section (SPA3102 and SPA8800) Dial Plan section
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    section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210 210 212 213 213 215 218 220 221 222 222
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    Product Resources Related Documentation Contents 237 238 Cisco Small Business ATA Administration Guide 10
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    About This Document Preface Purpose Audience This guide is intended to help VARs and Service Providers to manage and configure the Cisco Analog Telephone Adapters (ATAs). This preface provides helpful information about this guide and other resources that are available to you. Before you begin to
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    on • A literal value to be entered in a field. May indicate either of the following: • A variable that should be replaced with a literal value. • The name of a page, section, or field in the user interface Indicates code samples or system output. Cisco Small Business ATA Administration Guide 12
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    Voice multiple PDF files at once (for example, all PDFs in a specific folder or disk drive). • Perform advanced searches. Finding Text in terms in the Find text box on the toolbar. NOTE By default, the Find tool is available at the right end of the Cisco Small Business ATA Administration Guide 13
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    network, and click OK. c. If you want to specify additional search criteria, click Use Advanced Search Options, and choose the options you want. d. Click Search. Cisco Small Business ATA Administration Guide 14
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    Preface STEP 4 When the Results appear, click + to open a folder, and then click any link to open the file where the search terms appear. For more information about the Find and Search functions, see the Adobe Acrobat online help. Cisco Small Business ATA Administration Guide 15
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    Cisco Small Business Analog Telephone Adapters This guide describes the administration and use of Cisco Small Business analog telephone adapters (ATAs). These ATA devices are a key element in the end-toend IP Telephony solution. An ATA device provides user access to Internet phone services
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    little or no involvement by a "middle-man" server or media gateway controller. SIP allows interoperation with all ITSPs that support SIP. The ATA Models table summarizes the ports and features provided by the ATA devices described in this document. Cisco Small Business ATA Administration Guide 17
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    -G IP router with two FXS ports. Provides ATA device functionality. NOTE The information contained in this guide is not a warranty from Cisco. Customers planning to use ATA devices in a VoIP service deployment are advised to test all functionality they plan to support before putting the ATA device
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    Introducing Cisco Small Business Analog Telephone Adapters Comparison of ATA Devices Figure 3 How ATAs Provide Voice Connectivity Ethernet/Wireless LAN 1 Fax (up to 4 SPA8000) W WRTP54G and SPA2102 PSTN Broadband router DSL/cable modem WSPA3102 Internet Analog phone (up to 8 with SPA8000)
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    Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 ATA Connectivity Requirements An ATA device can be connected to a local router, or directly to the Internet. Each phone connected to an RJ-11 (analog) port on the ATA device connects to other devices through SIP
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    an analog telephone to Line 1. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the PAP2T is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP. 187420 Cisco Small Business ATA Administration Guide
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    an analog telephone to Line 1. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the SPA2102 is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP. Cisco Small Business ATA Administration Guide 22
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    an analog telephone to Line 1. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the SPA3102 is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP. Cisco Small Business ATA Administration Guide 23
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    Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 SPA8000 Connectivity As shown in the following illustration, the SPA8000 consists of eight voice ports (voice lines 1-8). Administrative IVR (Line 1 or Line 2) 8 FXS (RJ-11/RJ-21 ) ports SPA8000 Line 1
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    Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 NOTE • You can use line 1 or line 2 to access the IVR functions. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the SPA8000 is located behind a router
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    are accessed by connecting an analog telephone to Phone 1 only. • For proper operation, the service provider should use an Outbound Proxy to forward all voice traffic when the SPA8800 is located behind a router. If necessary, explicit port ranges can be specified for SIP and RTP. ATA Software
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    Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 You can configure your preferred codec in Configuration Utility. See "SDP Payload Types section," on page 134 and "Audio Configuration section," on page 174. See also "Supported Codecs," on page 54 for a list of
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    Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 SIP Proxy Redundancy In typical commercial IP Telephony deployments, all calls are established through a SIP proxy server. An average SIP proxy server may handle thousands of subscribers. It is important that a
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    (DTMF) methods of Caller ID (CID) delivery, ATAs provide a large subset of ETSI-compliant methods to support international CID equipment. International CID is configured in the Line and PSTN Line tabs. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide 29
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    Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Secure Calls A user (if enabled by service provider or administrator) has the option to make an outbound call secure in the sense that the audio packets in both directions are encrypted. See "
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    set when a call is connected and when a call is disconnected. This feature is required to support some pay phone system and answering machines. Polarity Control is configured in the Line and PSTN Line tabs. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide
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    Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description SIP over TCP is configured in the Line tabs. See "ATA Voice Field Reference," on page 115. This feature applies to SPA2102, SPA3102, and SPA8800. Cisco Small Business ATA Administration Guide
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    back to the transmitter/receiver instead of transmitting the data sampled on its local microphone (IP phone) or attached analog telephone (ATA-type device). Media loopback is configured in the User tab. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide 33
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    Delay setting is added on top of the exponential back-off adjusted delay value. The default value is 0, which disables the exponential back-off feature. Register Retry is configured in the SIP tab. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide 34
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    Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature DHCP Renewal on Timeout Description SPA2102, SPA3102, and PAP2T voice devices typically operate in a network where a DHCP server assigns IP addresses to the devices. Because IP addresses are a limited
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    for broadband access to the Internet • Internet Telephony Service Provider (ITSP) for Voice Over IP Telephone service • You must have to following information about your account: • SIP Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36
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    for the SPA9000 Voice System. Upgrading the Firmware for the ATA Device In this procedure, you install the firmware files that you downloaded previously. STEP 1 Determine the address of the ATA device: a. Connect an analog telephone to the Phone 1 or Phone 2 port on the ATA device. (You may
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    and basic configuration of your ATA device, you will use the administration web server to finish your configuration. ATA devices support two levels of administration privileges: Administrator and User. Both privileges can be password protected. Cisco Small Business ATA Administration Guide 38
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    the ATA device. It includes the following topics: • "Connecting to the Administration Web Server" section on page 40 • "Setting Up the WAN Configuration for Your ATA Device" section on page 40 • "Registering to the Service Provider" section on page 42 Cisco Small Business ATA Administration Guide
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    a password during the initial configuration. Setting Up the WAN Configuration for Your ATA Device STEP 1 Start Internet Explorer, connect to the administration web server, and choose Admin access with Advanced settings. STEP 2 Click Network tab > WAN Setup. Cisco Small Business ATA Administration
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    STEP 4 Click Submit All Changes. The ATA device reboots. STEP 5 To verify your progress, click the Router tab and then click Status. Under System Status, confirm the WAN Connection Type, Current IP, Current Netmask, Current Gateway, and Primary DNS. Cisco Small Business ATA Administration Guide 41
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    Server 2 Registering to the Service Provider To use VoIP phone service, you must configure your ATA device to the Service Provider. STEP 1 Start Internet Explorer, connect to the administration web server, and choose Admin access with Advanced settings. STEP 2 Click Voice tab > Line N, where N is
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    the ATA device even if the web page indicates otherwise. The syntax of the Upgrade URL is as follows: http://spa-ip-addr/admin/upgrade?[protocol://][server-name[:port]][/ firmware-pathname] Both HTTP and TFTP are supported for the upgrade operation. Cisco Small Business ATA Administration Guide 43
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    for example: http://192.168.2.217admin/resync?tftp://192.168.2.251/spaconf.cfg Reboot URL The Reboot URL lets you reboot the ATA device. The Reboot URL is as follows: http://spa-ip-addr/admin/reboot NOTE The ATA device reboots only when it is idle. Cisco Small Business ATA Administration Guide 44
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    upgrades using HTTPS are not supported). Remote upgrades are controlled by configuring the desired firmware image URL into the ATA device via a remote profile resync. For further information about remote provisioning refer to the SPA Provisioning Guide. Cisco Small Business ATA Administration Guide
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    profiles contain ATA parameter values and user access permissions for the parameters. By convention, the profile uses the extension .cfg (for example, spa2102.cfg). The the Line 1 Proxy is named Proxy[1] in source text profiles for input to the SPC. Cisco Small Business ATA Administration Guide 46
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    This chapter provides configuration details to help you to ensure that your infrastructure properly supports voice services. • "Network Address Translation (NAT) and Voice over IP (VoIP)," on page 47 • "Firewalls and SIP," on page 53 • "Configuring SIP Timer Values," on page 53 Network
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    are connected. NOTE Use NAT mapping only if the ITSP network does not provide a Session Border Controller functionality. STEP 1 Connect to the administration web server, and choose Admin access with Advanced settings. STEP 2 Click Voice tab > SIP. Cisco Small Business ATA Administration Guide 48
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    YES. • NAT Keep Alive Enable: Choose YES (optional). Voice tab > Line N > NAT Settings STEP 6 Click Submit All Changes. NOTE You also need to configure the firewall settings on your router to allow SIP traffic. See "Firewalls and SIP," on page 53. Cisco Small Business ATA Administration Guide 49
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    only if the ITSP network does not provide a Session Border Controller functionality. STEP 1 Connect to the administration web server, and choose Admin access with Advanced settings. STEP 2 Click Voice tab > SIP. STEP 3 Scroll down to the NAT Support Parameters section, and then enter the following
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    Configuring Your System for ITSP Interoperability Network Address Translation (NAT) and Voice over IP (VoIP) Voice tab > SIP > NAT Support Parameters 3 STEP 4 Click Voice tab > Line N, where N is the number of the line interface. STEP 5 Scroll down to the NAT Settings section. • NAT Mapping Enable
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    that could block the syslog port (port 514 by default). STEP 2 Connect to the administration web server, and choose Admin access with Advanced settings. STEP 3 To enable debugging, complete the following tasks: a. Click Voice tab > System. b. In the Debug Server field, enter the IP address of your
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    enter a longer SIP T1 retry value. To view the default settings or to make changes, open the Voice > SIP page, and scroll down to the SIP Timer Values section. For field descriptions, see "SIP Timer Values (sec) section," on page 129 of Appendix B. Cisco Small Business ATA Administration Guide 53
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    for voice services. • "Supported Codecs," on page 54 • "Using a FAX Machine," on page 55 • "Managing Caller ID Service," on page 58 • "Silence Suppression and Comfort Noise Generation," on page 60 • "Configuring Dial Plans," on page 61 • "Secure Call Implementation," on page 71 • "SIP Trunking
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    Configuring Voice Services Using a FAX Machine 4 • G.726-40 • G.729a • G.723 WRTP54G • G.711u (configured by default) • G.711a • G.726-32 • G.729a • G.723 Using a FAX Machine You can connect a fax machine to an FXS port on the SPA2102, SPA3102, SPA8000, and SPA8800. T.38 Fax is supported on these
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    6 If you are using a Cisco media gateway use the following settings: Make sure the Cisco gateway is correctly configured for T.38 with the SPA dial peer. For example: fax protocol T38 fax rate voice fax-relay ecm disable fax nsf 000000 no vad Fax Troubleshooting If have problems sending or receiving
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    . STEP 8 Contact technical support: • If you are an end user of VoIP products, contact the reseller or Internet telephony service provider (ITSP) that supplied the equipment. • If you are an authorized Cisco partner, contact Cisco technical support. Cisco Small Business ATA Administration Guide 57
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    ring. The default is Bellcore(N.Amer, China). The ATA device supports bell 202 and v.23 standards for caller ID generation. Select the FSK standard you want to use, bell 202 or v.23. The default is bell 202. This field is not found in the PAP2T. Cisco Small Business ATA Administration Guide 58
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    Configuring Voice Services Managing Caller ID Service 4 There are three types of Caller ID: • On Hook Caller ID Associated with Ringing - This type of Caller ID is used for incoming calls when the attached phone FSK CAS (DTAS) Wait For ACK FSK Cisco Small Business ATA Administration Guide 59
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    IP bandwidth is used only when someone is speaking. During the silent periods of a telephone call, additional bandwidth is available for other voice is configured in the Line and PSTN Line tabs. See "ATA Routing Field Reference," on page 105. Cisco Small Business ATA Administration Guide 60
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    is enclosed within parentheses. Each digit sequence within the dial plan consists of a series of elements, which are individually matched to the keys that the user presses. NOTE White space is ignored, but may be used for readability. Cisco Small Business ATA Administration Guide 61
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    . EXAMPLE 2: xxxxxxxxxx In this example, no digits are replaced. When the user enters a 10-digit string of numbers, the number 1 is added at the beginning of the sequence. If the user dials 9725550112, the system transmits 19725550112 Cisco Small Business ATA Administration Guide 62
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    : need example NOTE The SPA implicitly appends the vertical code sequences entered in the regional parameter settings to the end of the dial plan. Likewise, if Enable_IP_Dialing is enabled, then IP dialing is also accepted on the associated line. Cisco Small Business ATA Administration Guide 63
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    the number to the carrier. • Local dialing with an automatically inserted 3-digit area code EXAMPLE: ( [1-8]xx | 9, xxxxxxx | 9, [2-9]xxxxxxxxx | 8, xxxxxxx | 9, 1 [2-9] xxxxxxxxx | 9, 1 900 xxxxxxx ! | 9, 011xxxxxx. | 0 | [49]11 ) Cisco Small Business ATA Administration Guide 64
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    0 | [49]11 This example includes two digit sequences, separated by the pipe character. The first sequence allows a user to dial 0 for an operator. The second sequence allows the user to enter 411 for local information or 911 for emergency services. Cisco Small Business ATA Administration Guide 65
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    on the phone display. • If the sequence is complete and is allowed by the dial plan, the number is accepted and is transmitted according to the dial plan. • If the sequence is incomplete or is blocked by the dial plan, the number is rejected. Cisco Small Business ATA Administration Guide 66
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    an extension EXAMPLE: ( P0 ) With the timer set to 0 seconds, the call is transmitted automatically to the specified extension when the phone goes off hook. Enter this sequence in the Phone Dial Plan for Ext 2 or higher on a client station. Cisco Small Business ATA Administration Guide 67
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    Configuring Voice Services Configuring Dial Plans 4 user enters another digit within the specified number of seconds, the entry is evaluated. If it is valid, the call proceeds. If it is invalid, the call is rejected. The default value is 3 seconds. Cisco Small Business ATA Administration Guide
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    within the dial plan. EXAMPLE: (9,8[2-9]xxxxxx | 9,8,1[2-9]xxxxxxxxxS0 | 9,8,011xx. | 9,8,xx.|[1-8]xx) 9,8,1[2-9]xxxxxxxxxS0 With the timer set to 0, the call is transmitted automatically when the user dials the final digit in the sequence. Cisco Small Business ATA Administration Guide 69
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    procedure to reset the default timer settings for all calls. NOTE If you need to edit a timer setting only for a particular digit sequence or type of call, you can edit the dial plan. See "About Dial Plans," on page 61. STEP 1 Connect to the administration web server, and choose Admin access with
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    public key of the signing agent is pre-configured into the ATA device by the administrator and is used by the ATA device to verify the Mini-Certificate of its peer. The Mini-Certificate is valid if it has not expired, and it has a valid signature. Cisco Small Business ATA Administration Guide 71
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    Configuring Voice Services Secure Call Implementation 4 The ATA device can be configured so that, by default, all outbound calls are either secure or not secure. If secure by default, the user the message body of a SIP response to the caller's INFO Cisco Small Business ATA Administration Guide 72
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    download the Mini Certificate Generator by going to Cisco Partner Central, Voice & Conferencing page, Technical Resources section. Use the following URL: http://www.cisco.com/web/partners/sell/smb/products/ voice_and_conferencing.html#~vc_technical_resources Cisco Small Business ATA Administration
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    Configuring Voice Services Secure Call Implementation 4 NOTE The partner sites require a logon. The Mini Certificate Generator uses the following syntax: gen_mc ca-key user-name user-id expire-date Where: • ca-key is a text file with the == Cisco Small Business ATA Administration Guide 74
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    Configuring Voice Services SIP Trunking and Hunt Groups on the SPA8000 4 SIP Trunking and Hunt Groups on the SPA8000 The SPA8000 supports SIP Trunking, which allows you to connect a traditional PBX to VoIP services. In this configuration, calls go through the ITSP rather than the PSTN, yet the
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    eight telephone lines to the PBX. Fax PBX System Fax 194488 PBX System SPA8000 Integrated Access Device Internet ITSP The SPA8000 offers four trunk groups, numbered T1, T2, T3, and T4. A SIP-based voice service with an ITSP can be configured on each trunk group with a distinct phone number
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    Configuring Voice Services SIP Trunking and Hunt Groups on the SPA8000 4 The following figure shows a simplified logical block diagram of the SPA8000 with the SIP Trunking feature. Figure 1 Logical Block Diagram of SIP Trunking Phone 1 L1 Phone 2 L2 Phone 3 L3 Phone 4 L4 Phone 5 L5 Phone 6 L6 ITSP
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    configuration. STEP 4 The Caller ID of the external Caller is signaled by the Line UA out to the FXS port using the configured Caller ID method (FSK, DTMF, etc.). The PBX must be able to detect Caller ID signal in order for the proper Caller ID to show. Cisco Small Business ATA Administration Guide
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    to the particular trunk group for this Contact List. • You can instruct the SPA8000 to hunt only the phones that are on-hook, through the Voice tab > SIP page, Trunking Parameters section, Hunt Policy field. See "Setting the Hunt Policy," on page 85. • hunt=hrule: The hunt order, ring interval, and
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    ring simultaneously (hunt=al). If there is no answer after 30 seconds (30), the call is forwarded to the specified number (cfwd=14085550100). • ?,hunt=ra;12;1,cfwd=14085550123 A wildcard character is used to represent "all trunk lines." The Trunk UA Cisco Small Business ATA Administration Guide 80
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    Configuring Voice Services SIP Trunking and Hunt Groups on the SPA8000 4 chooses lines in random order (hunt=ra). If a selected line does not answer within 12 seconds (12), the Trunk UA chooses another line at random. If there is no answer after 1 cycle (1), the call is forwarded to forwarded to
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    Trunk Group field, near the top of the line configuration page, choose a trunk number or choose none for a standalone line (the default setting). c. Repeat this step for each line that you want to add to a trunk group. Voice > Ln > Trunk Group field Cisco Small Business ATA Administration Guide 82
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    the top right corner of the web page and at the lower left corner. You also can connect directly to the Trunk Status Page by entering the following URL: http://spa8000-ip-addr/status. This page is available with the User Login or the Admin Login. Cisco Small Business ATA Administration Guide 83
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    Configuring Voice Services SIP Trunking and Hunt Groups on the SPA8000 Trunk Status page 4 The Trunk Status page shows all calls that are currently active on each trunk group. This page shows a snapshot click the Delete button to cancel the call. Cisco Small Business ATA Administration Guide 84
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    not at the trunk level. Via the PBX, the phone user can trigger/control supplementary service and settings by signaling to the line port or configuring the line parameters. For more information, refer to the Appendix B, "ATA Voice Field Reference." Cisco Small Business ATA Administration Guide 85
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    source, simply identify imusic as the MOH server for each IP phone. STEP 1 Use the phone menu to find the IP address of the phone: a. Press the Setup button on the phone keypad. b. Press 9 - Network, and then scroll down to 2- Current IP Address. Cisco Small Business ATA Administration Guide 86
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    and choose Admin access with Advanced settings. STEP 3 Click Voice tab > SIP. STEP 4 Scroll down to the Internal Music Source Parameters section. STEP 5 Enter the following URL in the Internal Music URL field: tftp://server_IPaddress:portpath • server_IPaddress: The local IP address of the computer
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    of the associated lines can be configured as an SAS server. Use a media signal adapter or "music coupler" to connect ATA devices and is available at the following URL: www.neogadgets.com/cart/ cart.php?target=product&product_id=17&substring=music+coupler Cisco Small Business ATA Administration Guide
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    call arrives, a SIP 503 response code is transmitted to indicate "Service Not Available." • If an incoming call is auto-answered, but later the FXS port changes to on-hook, the call is not terminated but continues to stream silence packets to the caller. • The SAS line can be set up to refresh each
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    . STEP 1 Connect an RJ-11 adapter between the music source (a CD player or iPod, for example) and an FXS port. STEP 2 Start Internet Explorer, connect to the administration web server, and choose Admin access with Advanced settings. STEP 3 Configure the FXS port: a. Click Voice tab > FXS N, where
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    the window for the Telephone Configuration page. h. Repeat this step to configure each phone, as needed. 5 Using the IVR with an SAS Line The IVR can still be used on an SAS line, but the user needs to follow the following steps: STEP 1 Power off the ATA device. STEP 2 Connect a phone to the port
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    as a PSTN gateway and VoIP gateway, without relying on a PBX for call control. - FXS Port: The SPA3102 has 1 FXS port that you can connect to a standard analog telephone or fax machine. Configure the FXS settings by using the SPA3102 Line page. Cisco Small Business ATA Administration Guide 92
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    parameter must match one of the VoIP accounts stored on the ATA device. You can configure these settings on the Voice tab > PSTN Line page. For more information, see "VoIP Users and Passwords (HTTP Authentication) section," on page 212. Cisco Small Business ATA Administration Guide 93
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    -SIP INVITE must contain a valid authorization header. PSTN callers can be authenticated by one of the following methods: • No authentication-All callers are accepted for service. • PIN-Caller is prompted to enter a PIN right after the call is answered. Cisco Small Business ATA Administration Guide
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    is a call by the local user. This applies to both one-stage and two-stage dialing. These settings can be configured on the SPA3102 PSTN Line page. See "VoIPTo-PSTN Gateway Setup section," on page 210. How PSTN-To-VoIP Calls Work For PSTN-to-VoIP calls, the basic PSTN-to-VoIP call flow is as follows
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    Line page. For more information, see "PSTN Disconnect Detection section," on page 215. On the SPA8800, these settings can be configured on the Voice tab > Phone page. For more information, see "FXS Port Polarity Configuration section," on page 182. Cisco Small Business ATA Administration Guide 96
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    Line 1 service provider, by default. You can override this behavior by IP dialing, through which the calls can be routed to any IP address that the user enters. The SPA3102 allows flexible call routing with four sets of gateway parameters and configurable dial plans. These settings are configured on
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    gateway. • If the service provider does not allow more than one register contact, the PSTN Line should not register. In this case, only Line 1 rings on the inbound call to this VoIP account because it is the only line registered with the service provider. Cisco Small Business ATA Administration
  • Cisco SPA2102 | Administration Guide - Page 99
    VoIP gateway picks up the call. Symmetric RTP (SPA3102 and SPA8800) The Symmetric RTP parameter is used to send audio RTP to the source IP and port of the inbound RTP packets. This facilitates NAT traversal. See "SIP Parameters section," on page 127. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 100
    the following topics: • "PSTN to VoIP Call with and Without Ring-Thru" section on page 101 • "VoIP to PSTN Call With and Without Authentication" section on page 101 • "Call Forwarding to PSTN Gateway (SPA3102 and SPA8800)" section on page 103 Cisco Small Business ATA Administration Guide 100
  • Cisco SPA2102 | Administration Guide - Page 101
    VoIP caller calls the FXO number, which auto-answers after VoIP Answer Delay. The ATA device then prompts the VoIP caller for a PIN. When a valid PIN is entered, the ATA plays the Outside Dial Tone and prompts the caller to dial the PSTN number. Cisco Small Business ATA Administration Guide 101
  • Cisco SPA2102 | Administration Guide - Page 102
    when the source IP address of the INVITE request is in the VoIP Access List . Using HTTP Digest Authentication (SPA3102) The same scenario can be implemented with HTTP digest authentication when the calling device supports the configuration of a auth-ID and password to access the ATA device PSTN
  • Cisco SPA2102 | Administration Guide - Page 103
    104 On the SPA3102, you can configure Call Forward settings on the User page. On SPA8800, the same parameters are set on the Phone page. For field descriptions, see Call Forward Settings section. Forward-On-No-Answer to the PSTN Gateway In this scenario, Line 1 is configured to Cfwd No Ans Dest to
  • Cisco SPA2102 | Administration Guide - Page 104
    method. However, the caller is still limited by the VoIP Caller ID Pattern parameter Forward-On-Busy to PSTN Gateway or Number This scenario is similar to the previous cases of call forwarding to gw0, but this applies when Line 1 is active. Cisco Small Business ATA Administration Guide 104
  • Cisco SPA2102 | Administration Guide - Page 105
    Network tabs in the administration web server pages. NOTE This information applies to the SPA2102, SPA3102, SPA8000, and SPA8800 models. To configure router settings for the PAP2T, and WRTP54G, see the user guide for the router. After you click the Router tab on the SPA2102, SPA3102, or the Network
  • Cisco SPA2102 | Administration Guide - Page 106
    . Current Gateway The default router assigned to the ATA device. Primary DNS The primary DNS server assigned to the ATA device. Secondary DNS The secondary DNS server assigned to the ATA device. LAN IP Address The address of the router. Cisco Small Business ATA Administration Guide 106
  • Cisco SPA2102 | Administration Guide - Page 107
    ," on page 111 Router tab > WAN Setup page > Internet Connection Settings section Connection Type The type of WAN connection. Options are: DHCP, Static IP, PPPoE, PPPoE / DHCP (tries PPPoE then DHCP), or DHCP/ PPPoE (tries DHCP then PPPoE). Cisco Small Business ATA Administration Guide 107
  • Cisco SPA2102 | Administration Guide - Page 108
    A Router tab > WAN Setup page > Static IP Settings section Static IP NetMask Gateway Static IP address of ATA device, which takes effect if DHCP is disabled. The default is 0.0.0.0. The NetMask used by ATA device when DHCP is disabled. The default is 255.255.255.0. The default gateway used by ATA
  • Cisco SPA2102 | Administration Guide - Page 109
    at the same time, and the first incoming reply is accepted by the ATA device. The default is parallel. Primary NTP Server The IP address or name of the primary NTP server. Secondary NTP Server The IP address or name of the secondary NTP server. Cisco Small Business ATA Administration Guide 109
  • Cisco SPA2102 | Administration Guide - Page 110
    Service Cloned MAC Address To use MAC Address cloning, select Yes. Default is No. Use when your ISP requires a certain MAC address. It's usually the address for your PC. Router tab > WAN Setup page > Remote Management section Enable WAN Web Server Allows or prevents access to the administration
  • Cisco SPA2102 | Administration Guide - Page 111
    on page 112 Router tab > LAN Setup page > Networking Service section Networking Service NAT-the unit acts as a router and provides IP addresses to PCs attached to the LAN port. Bridge-The unit acts as a switch, a passthrough, and does not give IP addresses. Cisco Small Business ATA Administration
  • Cisco SPA2102 | Administration Guide - Page 112
    port. Number of Client IP Addresses Number IP addresses available for the DHCP Server to provide. Router tab > LAN Setup page > Static DHCP Lease Settings section Use these settings when using a static IP address. Enable Host Mac Address Host IP Address Options are Yes or No. Default is No. The
  • Cisco SPA2102 | Administration Guide - Page 113
    must have its DHCP client function disabled and should have a new static IP address assigned to it because its address may change when using the DHCP function. To expose one PC, select Yes. The default is No. Specify the host computer's IP address. Cisco Small Business ATA Administration Guide 113
  • Cisco SPA2102 | Administration Guide - Page 114
    for NAT translation. That is, if there is a conflict - if port forwarding is set on the same port - then the port forwarding is cancelled. Default is 50000. Num of Ports Reserved Total number of ports reserved. Options are: 256, 512, and 1024. Cisco Small Business ATA Administration Guide 114
  • Cisco SPA2102 | Administration Guide - Page 115
    page," on page 160 • "Trunk Group page (SPA8000)," on page 190 • "PSTN Line page (SPA3102)," on page 198 • "User page," on page 220 • "PSTN User page (SPA3102)," on page 226 NOTE Not all fields listed may be applicable to your ATA device or your setup. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 116
    Hardware version number. MAC address. Status of the client certificate, which can indicate if the ATA device has been authorized by your ITSP. For a Remote Configuration (RC) unit, this field the name of the company that provisioned the unit. Cisco Small Business ATA Administration Guide 116
  • Cisco SPA2102 | Administration Guide - Page 117
    Options are either On or Off. Registration State Indicates if the line has registered with the SIP proxy. Last Registration At Last date and time the line was registered. Next Registration In Number of seconds before the next registration renewal. Cisco Small Business ATA Administration Guide 117
  • Cisco SPA2102 | Administration Guide - Page 118
    and answered by Line 1 • Line 1 Forward to PSTN Gateway = VoIP calls Line 1 then forwarded to PSTN GW • Line 1 Forward to PSTN Number =VoIP calls Line 1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide 118
  • Cisco SPA2102 | Administration Guide - Page 119
    mapped for Real Time Protocol traffic for Call 1/2. Mapped RTP Port Call 1 and 2 Media Media loopback is used to quantitatively and qualitatively Loopback measure the voice quality experienced by the end user. Cisco Small Business ATA Administration Guide 119
  • Cisco SPA2102 | Administration Guide - Page 120
    from the FXO Line. Last Called PSTN The PSTN number dialed by the SPA (logged only if a non- Number trivial dial plan is used). Last VoIP Caller The last VoIP caller to the FXO Line. Last PSTN Caller Name and number of the last PSTN caller. Cisco Small Business ATA Administration Guide 120
  • Cisco SPA2102 | Administration Guide - Page 121
    and answered by Line 1 • Line 1 Forward to PSTN Gateway = VoIP calls Line 1 then forwarded to PSTN GW • Line 1 Forward to PSTN Number =VoIP calls Line 1 then forwarded to PSTN number • Line 1 To PSTN Gateway • Line 1 Fallback To PSTN Gateway Cisco Small Business ATA Administration Guide 121
  • Cisco SPA2102 | Administration Guide - Page 122
    hold. Hold VoIP Call Duration Duration of the call. VoIP Call Packets Sent VoIP Call Packets Recv Number of packets sent. Number of packets received. VoIP Call Bytes Sent Number of bytes sent. VoIP Call Bytes Recv Number of bytes received. Cisco Small Business ATA Administration Guide 122
  • Cisco SPA2102 | Administration Guide - Page 123
    it to clear or set the flag. Setting this value to Yes can activate stutter tone and VMWI signal. This parameter is stored in long term memory and survives after reboot or power cycle. Mapped SIP Port Port number of the SIP port mapped by NAT. Cisco Small Business ATA Administration Guide 123
  • Cisco SPA2102 | Administration Guide - Page 124
    to the Access administration web server. Select yes or no from the drop- down menu. Admin Password User Password The default is yes. Password for the administrator. The default is no password. Password for the user. The default is no password. Cisco Small Business ATA Administration Guide 124
  • Cisco SPA2102 | Administration Guide - Page 125
    Sets the secondary DNS server to take over if problems are discovered with the Primary DNS server. This is in addition to DHCP-supplied DNS servers if DHCP is enabled; when DHCP is disabled, this is the secondary DNS server. The default is 0.0.0.0. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 126
    is generated. To log SIP messages, Debug Level must be set to at least 2. Primary NTP Server Secondary NTP Server The default is 0. IP address or name of primary NTP server. IP address or name of secondary NTP server. Voice tab > System page > Miscellaneous Settings section (not used with
  • Cisco SPA2102 | Administration Guide - Page 127
    SIP Max Forward value, which can range from 1 to 255. The default is 70. Number of times an invite can be redirected to avoid an infinite loop. The default is 5. Maximum number of times (from 0 to 255) a request may be challenged. The default is 2. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 128
    the settings of the Use Compact Header parameter. If inbound SIP requests contain normal headers, ATA device substitutes those headers with compact headers (if defined by RFC 261) if Use Compact Header parameter is set to yes. The default is no. Cisco Small Business ATA Administration Guide 128
  • Cisco SPA2102 | Administration Guide - Page 129
    retransmit interval for nonINVITE requests and INVITE responses), which can range from 0 to 64 seconds. The default is 4. RFC 3261 T4 value (maximum duration a message remains in the network), which can range from 0 to 64 seconds. The default is 5. Cisco Small Business ATA Administration Guide 129
  • Cisco SPA2102 | Administration Guide - Page 130
    proxy in the Min-Expires header. If the value is larger than this setting, the maximum value is used. The default is 7200. Interval to wait before the ATA device retries registration after failing during the last registration. The default is 30. Cisco Small Business ATA Administration Guide 130
  • Cisco SPA2102 | Administration Guide - Page 131
    or Busy tone is played by default for all unsuccessful response status code for SIT 1 RSC through SIT 4 RSC. SIP response status code to INVITE on which to play the SIT2 Tone. SIP response status code to INVITE on which to play the SIT3 Tone. Cisco Small Business ATA Administration Guide 131
  • Cisco SPA2102 | Administration Guide - Page 132
    ICMP Err The default is 0.030. Number of successive ICMP errors allowed when transmitting RTP packets to the peer before the ATA device terminates the call. If value is set to 0, the ATA device ignores the limit on ICMP errors. The default is 0. Cisco Small Business ATA Administration Guide 132
  • Cisco SPA2102 | Administration Guide - Page 133
    is set to @, NAME is set to (or Anonymous if user blocks caller ID), and TOOL is set to the Vendor/Hardware-platform-software-version (such as Cisco/ATA device-1.0. in s>,EN=,DE=. The default is no. Cisco Small Business ATA Administration Guide 133
  • Cisco SPA2102 | Administration Guide - Page 134
    The default is telephone-event. G.711u codec name used in SDP. The default is PCMU. G.711a codec name used in SDP. The default is PCMA. G.726-16 codec name used in SDP. The default is G726-16. G.726-24 codec name used in SDP. The default is G726-24. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 135
    the drop-down menu. The default is no. Insert VIA received Inserts the received parameter into the VIA header of SIP responses if the received-from IP and VIA sent-by IP values differ. Select yes or no from the drop-down menu. The default is no. Cisco Small Business ATA Administration Guide 135
  • Cisco SPA2102 | Administration Guide - Page 136
    this IP address when generating SIP messages and SDP (if NAT Mapping is enabled for that line). However, the results of STUN and VIA received parameter processing, if available, supersede this statically configured value. The default is 0.0.0.0. Cisco Small Business ATA Administration Guide 136
  • Cisco SPA2102 | Administration Guide - Page 137
    . If this value is not zero, the RTP port number in all outgoing SIP messages is substituted for the corresponding port value in the external RTP port range. The default is 0. Interval between NAT-mapping keep alive messages. The default is 15. Cisco Small Business ATA Administration Guide 137
  • Cisco SPA2102 | Administration Guide - Page 138
    /responses. • full excl. REG-Logs all SIP messages in full text except REGISTER requests/responses. • full excl. OPT|NTFY|REG-Logs all SIP messages in full text except for OPTIONS, NOTIFY, and REGISTER requests/ responses. The default is none. Cisco Small Business ATA Administration Guide 138
  • Cisco SPA2102 | Administration Guide - Page 139
    Activation Codes section" section on page 148 • "Vertical Service Announcement Codes section (SPA2102, SPA8000)" section on page 154 • "Outbound Call Codec Selection Codes section" section on page 154 • "Miscellaneous section" section on page 156 Cisco Small Business ATA Administration Guide 139
  • Cisco SPA2102 | Administration Guide - Page 140
    placed the handset on the cradle. Off Hook Warning Tone is played when Reorder Tone times out. The default is 480@10,620@0;10(.125/.125/1+2). Played during an outbound call when the far end is ringing. The default is 440@-19,480@-19;*(2/4/1+2). Cisco Small Business ATA Administration Guide 140
  • Cisco SPA2102 | Administration Guide - Page 141
    Played instead of the Dial Tone when there are unheard messages in the caller's mailbox. The default is 350@-19,440@-19;2(.1/.1/1+2);10(*/0/ 1+2). Played when all calls are forwarded. The default is 350@-19,440@-19;2(.2/.2/1+2);10(*/0/ 1+2). Cisco Small Business ATA Administration Guide 141
  • Cisco SPA2102 | Administration Guide - Page 142
    in the PAP2T. Voice tab > Regional page > Distinctive Ring Patterns section Ring1 Cadence Ring2 Cadence Cadence script for distinctive ring 1. The default is 60(2/4). Cadence script for distinctive ring 2. The default is 60(.3/.2, 1/.2,.3/4). Cisco Small Business ATA Administration Guide 142
  • Cisco SPA2102 | Administration Guide - Page 143
    .1/9.7). Cadence script for distinctive CWT 3. The default is 30(.1/.1, .1/.1, .1/9.3). Cadence script for distinctive CWT 4. The default is 30(.1/.1, .3/.1, .1/9.5). Cadence script for distinctive CWT 5. The default is 30(.3/.1,.1/.1,.3/9.1). Cisco Small Business ATA Administration Guide 143
  • Cisco SPA2102 | Administration Guide - Page 144
    -r4. Name in an INVITE's Alert-Info Header to pick distinctive ring/CWT 5 for the inbound call. The default is Bellcore-r5. Name in an INVITE's Alert-Info Header to pick distinctive ring/CWT 6 for the inbound call. The default is Bellcore-r6. Cisco Small Business ATA Administration Guide 144
  • Cisco SPA2102 | Administration Guide - Page 145
    inbound call. This field is for the SPA2102 only. The default is Bellcore-r9. Voice tab > Regional page > Ring and Call Waiting Tone Spec section IMPORTANT: Ring and Call Waiting tones don't work the same way on all phones. When setting ring tones, consider the following recommendations: • Begin
  • Cisco SPA2102 | Administration Guide - Page 146
    immediately, inf = never plays. Range: 0-255 seconds. The default is 5. Expiration time in seconds of a call back activation. Range: 0-65535 seconds. The default is 1800. Call back retry interval in seconds. Range: 0-255 seconds. The default is 30. Cisco Small Business ATA Administration Guide 146
  • Cisco SPA2102 | Administration Guide - Page 147
    ) and the CPC feature should be used instead. Without CPC enabled, reorder tone will is played after a configurable delay. If CPC is enabled, dial tone will be played when tip-to-ring voltage is restored Resolution is 1 second. The default is 2. Cisco Small Business ATA Administration Guide 147
  • Cisco SPA2102 | Administration Guide - Page 148
    . The default is *86. Starts a callback when the last outbound call is busy. This field is only found in the PAP2T. Cfwd All Act Code The default is *05 Forwards all calls to the extension specified after the activation code. The default is *72. Cisco Small Business ATA Administration Guide 148
  • Cisco SPA2102 | Administration Guide - Page 149
    Last Deact Code CW Act Code The default is *64. Cancels the code to accept the last outbound call. The default is *84. Enables call waiting on all calls. CW Deact Code The default is *56. Disables call waiting on all calls. The default is *57. Cisco Small Business ATA Administration Guide 149
  • Cisco SPA2102 | Administration Guide - Page 150
    Deact Code The default is *65. Disables caller ID generation. CWCID Act Code The default is *85. Enables call waiting, caller ID generation. CWCID Deact Code The default is *25. Disables call waiting, caller ID generation. The default is *45. Cisco Small Business ATA Administration Guide 150
  • Cisco SPA2102 | Administration Guide - Page 151
    Toggles the line to a modem. Code The default is *99. Modem pass-through mode can be triggered only by pre-dialing this code. FAX Line Toggle Code Toggles the line to a fax machine. This field is not found in the PAP2T. The default is #99. Cisco Small Business ATA Administration Guide 151
  • Cisco SPA2102 | Administration Guide - Page 152
    perform further processing, such as call park. The *codes should not conflict with any of the other vertical service codes internally processed by the ATA device. You can empty the corresponding *code that you do not want to ATA device to process. Cisco Small Business ATA Administration Guide 152
  • Cisco SPA2102 | Administration Guide - Page 153
    *code is not to be followed by a phone number, such as *73 to cancel call forwarding, do not include it in this parameter. In that case, simple add that *code in the dial plan and the ATA device send INVITE *73@..... as usual when user dials *73. Cisco Small Business ATA Administration Guide 153
  • Cisco SPA2102 | Administration Guide - Page 154
    . Force G711a Code The default is *017111 Makes this codec the only codec that can be used for the associated call. Prefer G723 Code The default is *027111. Makes this codec the preferred codec for the associated call. The default is *01723. Cisco Small Business ATA Administration Guide 154
  • Cisco SPA2102 | Administration Guide - Page 155
    . The default is *0272640. Prefer G729a Code Makes this codec the preferred codec for the associated call. The default is *01729. Force G729a Code Makes this codec the only codec that can be used for the associated call. The default is *02729. Cisco Small Business ATA Administration Guide 155
  • Cisco SPA2102 | Administration Guide - Page 156
    . Sets the electrical impedance of the FXS port. Choices are 600, 900, 600+2.16uF, 900+2.16uF, 270+750||150nF, 220+850||120nF, 220+820||115nF, or 200+600||100nF. The default is 600. NOTE For New Zealand impedance (370+620||310nF), use 270+750||150nF. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 157
    ATA Voice Field Reference Regional page B Daylight Saving Time Rule Enter the rule for calculating daylight minutes (0-59). The abbreviation ss stands for seconds (0-59). The default Daylight Saving Time Rule is start=4/1/ 7;end=10/-1/7;save=1. Cisco Small Business ATA Administration Guide 157
  • Cisco SPA2102 | Administration Guide - Page 158
    , select no. Playback ABCD The default is yes. Setting has no effect if DTMF Tx Method is INFO; ABCD is always sent OOB regardless in this setting. To enable local playback of OOB DTMF ABCD, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide 158
  • Cisco SPA2102 | Administration Guide - Page 159
    ATA Voice Field Reference Regional page . The default is Bellcore(N.Amer, China). The ATA device supports bell 202 default is 3. Select the method you want to use, Default or Sweden default. This field is not found in the PAP2T. The default is Default. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 160
    for voice service. NOTE Depending on the ATA model, some of the described settings may appear on pages other than the Line page. • On the SPA2102, refer to the Line pages and the corresponding User pages. • On the SPA8800, refer to the Phone pages 1 to 4 to configure the settings for the Phone (FXS
  • Cisco SPA2102 | Administration Guide - Page 161
    section" section on page 182 • "VoIP-to-PSTN Gateway Setup section (SPA8800)," on page 183 • "PSTN-To-VoIP Gateway Setup section (SPA8800)," on page 183 • "Call Forward, Speed Dial, Supplementary Services, and Ring Settings (SPA8000 and SPA8800)," on page 189 In a configuration profile, the Line
  • Cisco SPA2102 | Administration Guide - Page 162
    connection to the caller is still active. If the caller does not respond to the refresh message, the ATA device ends this call with a SIP BYE message. The range is 0 to 255 seconds (0 means that the session refresh is disabled). The default is 30. Cisco Small Business ATA Administration Guide 162
  • Cisco SPA2102 | Administration Guide - Page 163
    line. The default value is empty. Voice tab > Line page > NAT Settings section NAT Mapping Enable NAT Keep Alive Enable NAT Keep Alive Msg To use externally mapped IP addresses and SIP/RTP ports in SIP messages, select yes. Otherwise, select no. The default is no. To send the configured NAT keep
  • Cisco SPA2102 | Administration Guide - Page 164
    server or outbound proxy server. The default is $PROXY. Voice tab > Line page > Network Settings section SIP ToS/DiffServ Value TOS/DiffServ field value in UDP IP packets carrying a SIP message. The default is 0x68. SIP CoS Value [0-7] CoS value for SIP messages. RTP ToS/DiffServ Value The
  • Cisco SPA2102 | Administration Guide - Page 165
    configured and the proxy does not support it, it responds with the message, unsupported. Enter the appropriate header in the field provided. To use the Remote-Party-ID header instead of the From header, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration
  • Cisco SPA2102 | Administration Guide - Page 166
    is enabled, the ATA device adds a GUID header in the SIP request. The GUID is generated the first time the unit boots up and stays with the unit through rebooting and even factory reset. This feature was requested by Bell Canada (Nortel) to limit the registration of SIP accounts. The default is yes
  • Cisco SPA2102 | Administration Guide - Page 167
    receiving the first 183 SIP response for an outbound INVITE. To enable this feature, select yes. Otherwise, select no. Auth INVITE The default is no. When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Cisco Small Business ATA Administration Guide 167
  • Cisco SPA2102 | Administration Guide - Page 168
    on the SPA2102 only. Default is yes. The IP address of the local address enclosed in the FROM of the SIP message. This field is found on the SPA2102 only. Default is no. Voice tab > Line page > Call Feature Settings section On the SPA8800, these settings are configured on the Phone pages only
  • Cisco SPA2102 | Administration Guide - Page 169
    based on this smaller value instead of the configured value. If registration failed with an Expires too brief error response, the PAP2T will retry with the value given in the Min-Expires header in the error response. The default is 3600. Cisco Small Business ATA Administration Guide 169
  • Cisco SPA2102 | Administration Guide - Page 170
    DNS SRV Auto Prefix The default is Voice Mail Server Mailbox Subscribe Expires The default is Normal. Enter the URL or IP address of the server. Expiry time to the voice mail server. The time to send another subscribe message to the voice mail server. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 171
    with the 1024-bit public key of the CA signing the MC of all subscribers in the group. SRTP Private Key The default is empty. Base64 encoded of the 512-bit private key per subscriber for establishment of a secure call. The default is empty. Cisco Small Business ATA Administration Guide 171
  • Cisco SPA2102 | Administration Guide - Page 172
    the user has not subscribed for it, or b) the Service Provider intends to support similar service using other means than relying on the ATA device. On the SPA8800, these settings are configured on the Phone pages only. Call Waiting Serv Enable Call Waiting Service. Block CID Serv The default is
  • Cisco SPA2102 | Administration Guide - Page 173
    Transfer Service. The default is yes. Enable MWI Service. MWI is available only if a Voice Mail Service is set-up in the deployment. The default is yes. Enable VMWI Service (FSK). The default is yes. Enable Speed Dial Service. The default is yes. Cisco Small Business ATA Administration Guide 173
  • Cisco SPA2102 | Administration Guide - Page 174
    the Referral Services Codes parameter for more details. The default is yes. Enable Feature Dial Service. See the Feature Dial Services Codes parameter for more details. The default is yes. Enable Service Announcement Service. The default is yes. Voice tab > Line page > Audio Configuration section
  • Cisco SPA2102 | Administration Guide - Page 175
    The default is yes. Echo Canc Enable To enable the use of the echo canceller, select yes. Otherwise, select no. The default is yes. G723 Enable To enable the use of the G.723a codec at 6.3 kbps, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 176
    , select no. The default is yes. FAX Passthru Codec Select the codec for fax passthrough, G711u or G711a. The default is G711u. DTMF Process INFO To use the DTMF process info feature, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide 176
  • Cisco SPA2102 | Administration Guide - Page 177
    value will reduce the chance of talk-off (beeping) during conversation, at the expense of reduced performance of DTMF detection, which is needed for interactive voice response systems (IVR). Default: 90 ms Cisco Small Business ATA Administration Guide 177
  • Cisco SPA2102 | Administration Guide - Page 178
    (Line 1-2, 3-4, 5-6, and 7-8). The SPA8000 supports a maximum of four connections, but it does not support two fax devices connected to the same module. The default is yes. FAX T38 Redundancy Select the appropriate number. The default is 1. Cisco Small Business ATA Administration Guide 178
  • Cisco SPA2102 | Administration Guide - Page 179
    can be added to the dial plan such that when the user dials 1408+7digits, the call will be routed to Gateway 1. Without the syntax, all calls are routed to the given proxy by default (except IP dialing). The default is blank. Cisco Small Business ATA Administration Guide 179
  • Cisco SPA2102 | Administration Guide - Page 180
    by the SPA to authenticate itself to Gateway 1. The default is blank. Voice tab > Line page > VoIP Fallback to PSTN section (SPA3102 and SPA8800) On the SPA8800, these settings are configured on the Phone pages only. Auto PSTN Fallback If enabled, the ATA device automatically routes all calls to
  • Cisco SPA2102 | Administration Guide - Page 181
    locally configured gateways, where gw0 represents the local PSTN gateway in the same SPA3102. Example 1: *1xxxxxxxxxx
  • Cisco SPA2102 | Administration Guide - Page 182
    no emergency number. Maximum number length is 63 characters. The default is blank. Voice tab > Line page or Phone page> FXS Port Polarity Configuration section On the SPA8800, these settings are configured on the Phone pages only. Idle Polarity Polarity before a call is connected: Forward or
  • Cisco SPA2102 | Administration Guide - Page 183
    Line 1 of the same SPA8800 unit due to fallback to PSTN service when Line 1 VoIP service is down. Choose from {none, 1, 2, 3, 4, 5, 6, 7, 8}. The default is 1. Voice tab > Line page > PSTN-To-VoIP Gateway Setup section (SPA8800) PSTN CID for VoIP CID PSTN CID Number Prefix Choose yes or no. The
  • Cisco SPA2102 | Administration Guide - Page 184
    . Voice tab > Line page > FXO Timer Values (sec) section (SPA8800) PSTN Answer Delay Delay in seconds before auto-answering inbound PSTN calls after the PSTN starts ringing. The range is 0-255. PSTN-To-VoIP Call Max Dur The default is 16. Limit on the duration of a PSTN-To-VoIP Gateway Call
  • Cisco SPA2102 | Administration Guide - Page 185
    SPA8800, these settings are configured on the Phone pages only. Detect CPC CPC is a brief removal of tip-and-ring voltage. If enabled, the SPA will disconnect both call legs when this signal is detected during a gateway call. The default is yes. Cisco Small Business ATA Administration Guide 185
  • Cisco SPA2102 | Administration Guide - Page 186
    , SPA will disconnect both call legs when it detects the disconnect tone from the PSTN side during a gateway call. Disconnect tone is specified in the Disconnect Tone parameter, which depends on the region of the PSTN service. The default is yes. Cisco Small Business ATA Administration Guide 186
  • Cisco SPA2102 | Administration Guide - Page 187
    @-10; 10(0.5/0.5/1) Poland-425@-10; 10(0.5/0.5/1) Denmark-425@-10; 10(0.25/0.25/1) New Zealand-400@-15; 10(0.25/0.25/1) Australia-425@-13; 10(0.375/0.375/1) Cisco Small Business ATA Administration Guide 187
  • Cisco SPA2102 | Administration Guide - Page 188
    ATA Voice Field Reference Line page B Voice tab > Line page > International Control section (SPA8800) Time The default is 0. Specify the minimum signal duration required by the Gateway for recognition as a ring signal. The default is 256 ms. Cisco Small Business ATA Administration Guide 188
  • Cisco SPA2102 | Administration Guide - Page 189
    Services, and Ring Settings (SPA8000 and SPA8800) On the SPA8000 and the SPA8800, you can configure settings for call forward, speed dial, and supplementary services, as well as ring settings. For field descriptions, see "User page," on page 220. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 190
    . Voice tab > Trunk Group page (SPA8000)> Network Settings section SIP ToS/DiffServ Value TOS/DiffServ field value in UDP IP packets carrying a SIP message. The default is 0x68. SIP CoS Value [0-7] CoS value for SIP messages. The default is 3. Cisco Small Business ATA Administration Guide 190
  • Cisco SPA2102 | Administration Guide - Page 191
    configured and the proxy does not support it, it responds with the message, unsupported. Enter the appropriate header in the field provided. To use the Remote-Party-ID header instead of the From header, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration
  • Cisco SPA2102 | Administration Guide - Page 192
    is enabled, the ATA device adds a GUID header in the SIP request. The GUID is generated the first time the unit boots up and stays with the unit through rebooting and even factory reset. This feature was requested by Bell Canada (Nortel) to limit the registration of SIP accounts. The default is yes
  • Cisco SPA2102 | Administration Guide - Page 193
    seconds. Refer-To Target Contact The default is 0. To contact the refer-to target, select yes. Otherwise, select no. Auth INVITE The default is no. When enabled, authorization is required for initial incoming INVITE requests from the SIP proxy. Cisco Small Business ATA Administration Guide 193
  • Cisco SPA2102 | Administration Guide - Page 194
    Group page (SPA8000) B Voice tab > Trunk Group page > (SPA8000) > Subscriber Information section Display Name User ID Password Use Auth ID Auth ID Call Capacity Display name for caller ID. Extension number for this line. Password for this line. To use the authentication ID and password for SIP
  • Cisco SPA2102 | Administration Guide - Page 195
    assigned to this particular trunk. • You can instruct the SPA8000 to hunt only the phones that are on-hook, through the Voice tab > SIP page, Trunking Parameters section, Hunt Policy field. See "Trunking Parameters section (SPA8000)," on page 138. Cisco Small Business ATA Administration Guide 195
  • Cisco SPA2102 | Administration Guide - Page 196
    -D].) Voice tab > Trunk Group page (SPA8000) > NAT Settings section NAT Mapping Enable NAT Keep Alive Enable NAT Keep Alive Msg NAT Keep Alive Dest To use externally mapped IP addresses and SIP/RTP ports in SIP messages, select yes. Otherwise, select no. The default is no. To send the configured
  • Cisco SPA2102 | Administration Guide - Page 197
    . The default is 3600. Expires value in sec in a REGISTER request. The PAP2T will periodically renew registration shortly before the current registration expired. This parameter is ignored if the Register parameter is no. Range: 0 - (231 - 1) sec Cisco Small Business ATA Administration Guide 197
  • Cisco SPA2102 | Administration Guide - Page 198
    Subscribe Expires The default is Normal. Enter the URL or IP address of the server. Expiry time to the voice mail server. The time to send another subscribe message to the voice mail server. PSTN Line page (SPA3102) On the SPA3102, you can use the Voice tab > PSTN Line page to configure your PSTN
  • Cisco SPA2102 | Administration Guide - Page 199
    Phone 1, or Phone 2. The default is Phone1+2. Voice tab > PSTN Line page (SPA3102) > NAT Settings section NAT Mapping Enable To use externally mapped IP addresses and SIP/RTP ports in SIP messages, select yes. Otherwise, select no. The default is no. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 200
    default is 0x68. SIP CoS Value [0-7] CoS value for SIP messages. RTP ToS/DiffServ Value The default is 3. ToS/DiffServ field value in UDP IP packets carrying RTP data. RTP CoS Value [07] The default is 0xb8. CoS value for RTP data. The default is 6. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 201
    SIP proxy can support a specific extension or behavior when it sees this header from the user agent. If this field is configured and the proxy does not support it, it responds with the message, unsupported. Enter the appropriate header in the field provided. Cisco Small Business ATA Administration
  • Cisco SPA2102 | Administration Guide - Page 202
    the ATA device adds a GUID header in the SIP request. The GUID is generated the first time the unit boots up and stays with the unit through rebooting and even factory reset. This feature was requested by Bell Canada (Nortel) to limit the registration of SIP accounts. SIP Debug Option The default
  • Cisco SPA2102 | Administration Guide - Page 203
    183 The default is no. If this feature is enabled, the IP telephony ignores further 180 SIP responses after receiving the first 183 SIP response for an outbound INVITE. To enable this feature, select yes. Otherwise, select no. The default is no. Cisco Small Business ATA Administration Guide 203
  • Cisco SPA2102 | Administration Guide - Page 204
    . The default is 3600. Expires value in sec in a REGISTER request. PAP2T will periodically renew registration shortly before the current registration expired. This parameter is ignored if the Register parameter is no. Range: 0 - (231 - 1) sec Cisco Small Business ATA Administration Guide 204
  • Cisco SPA2102 | Administration Guide - Page 205
    on the 1st proxy's port on the list. The default is Normal. Voice tab > PSTN Line page (SPA3102) > Subscriber Information section Display Name User ID Password Display name for caller ID. Extension number for this line. Password for this line. Cisco Small Business ATA Administration Guide 205
  • Cisco SPA2102 | Administration Guide - Page 206
    ATA Voice Field Reference PSTN Line page (SPA3102) B Use Auth ID Auth ID Call Capacity To use the authentication ID and password for SIP authentication, select yes. Otherwise, select no to use the user ID and password. The default is no. Authentication ID for SIP authentication. Maximum number of
  • Cisco SPA2102 | Administration Guide - Page 207
    is yes. To enable detection of the fax Caller-Entered Digits (CED) tone, select yes. Otherwise, select no. G726-32 Enable The default is yes. To enable the use of the G726 codec at 32 kbps, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide 207
  • Cisco SPA2102 | Administration Guide - Page 208
    DTMF as AVT events. INFO uses the SIP INFO method. Auto uses InBand or AVT based on the outcome of codec negotiation. FAX Process NSE The default is Auto. To use the fax process NSE feature, select yes. Otherwise, select no. The default is yes. Cisco Small Business ATA Administration Guide 208
  • Cisco SPA2102 | Administration Guide - Page 209
    the ATA sends RTP packets to the source address and port of the last received valid inbound RTP packet. If disabled (or before the first RTP packet arrives) the ATA sends RTP to the destination as indicated in the inbound SDP. The default is yes. Cisco Small Business ATA Administration Guide 209
  • Cisco SPA2102 | Administration Guide - Page 210
    page 180. Voice tab > PSTN Line page (SPA3102) > VoIP-To-PSTN Gateway Setup section VoIP-To-PSTN Gateway Enable Enable or disable VoIP-To-PSTN Gateway functionality. The default is yes. VoIP Caller Authentication Method Method to be used to authenticate a VoIP Caller to access the PSTN gateway
  • Cisco SPA2102 | Administration Guide - Page 211
    The default is blank. VoIP Caller 1/2/3/4/ One of 8 PIN numbers that can be specified to control 5/6/7/8 PIN access to the PSTN gateway by a VoIP Caller, when the VoIP Caller Authentication Method parameter is set to PIN. The default is blank. Cisco Small Business ATA Administration Guide 211
  • Cisco SPA2102 | Administration Guide - Page 212
    Password The default is 1. The password to be used with VoIP User 1. The user assumes the identity of VoIP User 1 must therefore compute the credentials using this password, or the INVITE will be challenged with a 401 response The default is blank. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 213
    is a SIP ReINVITE and the VoIP peer must response with a 2xx response. If VoIP peer does not reply or response is not greater than 2xx, the SPA will disconnect both PSTN and VoIP call legs automatically. The range is 0-255. The default is 30. Cisco Small Business ATA Administration Guide 213
  • Cisco SPA2102 | Administration Guide - Page 214
    This allows the VoIP peer to initiate a three-way conference call and subsequent call transfer. The duration of the on-hook signal can be configured using this parameter. The default is 0.25. The permitted range is limited to 0.02 to 1.6 seconds. Cisco Small Business ATA Administration Guide 214
  • Cisco SPA2102 | Administration Guide - Page 215
    Silence Duration parameter during a gateway call Min CPC Duration The default is yes. Specify the minimum duration of a low tip-and-ring voltage (below 1V) for the Gateway to recognize it as a CPC signal or PSTN line removal. The default is 0.2. Cisco Small Business ATA Administration Guide 215
  • Cisco SPA2102 | Administration Guide - Page 216
    is 30. This parameter adjusts the sensitivity of PSTN silence detection. Choose from {very low, low, medium, high, very high}. The higher the setting, the easier to detect silence and hence easier to trigger a disconnection. The default is medium. Cisco Small Business ATA Administration Guide 216
  • Cisco SPA2102 | Administration Guide - Page 217
    ATA Voice Field Reference PSTN Line page (SPA3102) B Disconnect Tone This value is the tone script which describes to the SPA the tone to detect as a disconnect tone. The syntax follows a standard Tone Script with some restrictions. Default /1) Cisco Small Business ATA Administration Guide 217
  • Cisco SPA2102 | Administration Guide - Page 218
    -15 to 12. Ring Validation Time Tip/Ring Voltage Adjust The default is 0. Specify the minimum signal duration required by the Gateway for recognition as a ring signal. The default is 256 ms. Choices are {3.1, 3.2, 3.35, 3.5}. The default is 3.5. Cisco Small Business ATA Administration Guide 218
  • Cisco SPA2102 | Administration Guide - Page 219
    -In-Use Voltage Determines the voltage threshold at which the SPA-3000 assumes the PSTN is in use by another handset sharing the same line (and will declare PSTN gateway service not available to incoming VoIP callers). The default value is 40v. Cisco Small Business ATA Administration Guide 219
  • Cisco SPA2102 | Administration Guide - Page 220
    the ATA device shall use the user and line settings for that line; there is no user login support. Per user parameter tags must be appended with [1] or [2] (corresponding to line 1 or 2) in the configuration profile. It is omitted below for readability. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 221
    -number>@gw0 - forward to caller to the PSTN number (dialed automatically by the SPA through the PSTN gateway) The default is blank. Cfwd No Ans Delay Delay in sec before Call Forward No Answer triggers. Same as Cfwd All Dest. The default is 20. Cisco Small Business ATA Administration Guide 221
  • Cisco SPA2102 | Administration Guide - Page 222
    default is blank. Voice tab > User page > Speed Dial Settings section This section does not apply to the WIP310 wireless phone. Speed Dial 2-9 Target phone number (or URL) assigned to speed dial 2, 3, 4, 5, 6, 7, 8, or 9. The default is blank. Cisco Small Business ATA Administration Guide 222
  • Cisco SPA2102 | Administration Guide - Page 223
    . The user can also manually modify it to clear or set the flag. Setting this value to yes can activate stutter tone and VMWI signal. This parameter is stored in long term memory and will survive after reboot or power cycle. The default is no. Cisco Small Business ATA Administration Guide 223
  • Cisco SPA2102 | Administration Guide - Page 224
    ATA Voice Field Reference User page B Accept Media Controls how to handle incoming requests for loopback Loopback Request operation. Choices are: Never, Automatic, and Manual Ring/CWT 1, 2, 3, 4, 5, 6, 7, 8, or 9. The default is blank. Cisco Small Business ATA Administration Guide 224
  • Cisco SPA2102 | Administration Guide - Page 225
    as long as there is 1 or more unread voice mail • New VM Becomes Available-ring when the number of unread voice mail changes from 0 to non-zero • New VM Arrives-ring when the number of unread voice mail increases. The default is New VM Available. Cisco Small Business ATA Administration Guide 225
  • Cisco SPA2102 | Administration Guide - Page 226
    Voice tab > PSTN User page (SPA3102) > PSTN-To-VoIP Selective Call Forward Settings section Cfwd Sel1-8 Caller Cfwd Sel1-8 Dest Eight PSTN Caller Number Patterns to be blocked for VoIP gateway services or forwarded to a certain VoIP number. If the caller is blocked, the SPA will not auto-answers
  • Cisco SPA2102 | Administration Guide - Page 227
    Settings section Default Ring The default ring to be used to ring through Line 1. Choose from {1,2,3,4,5,6,7,8,Follow Line 1}. If Follow Line 1 is selected, the ring to be used is determined by Line 1's distinctive ring settings. The default is 1. Cisco Small Business ATA Administration Guide
  • Cisco SPA2102 | Administration Guide - Page 228
    ATA Voice Field Reference PSTN User page (SPA3102) B Cisco Small Business ATA Administration Guide 228
  • Cisco SPA2102 | Administration Guide - Page 229
    to use a different computer to access the administration web server. The address I entered did not work. A. Use the Interactive Voice Response Menu to find out the Internet IP address. Follow these steps: 1. Use a telephone connected to the Phone 1 port of the ATA device. 2. Press **** (in other
  • Cisco SPA2102 | Administration Guide - Page 230
    The ATA devices send out debug information via syslog to a syslog server. The ports can be configured (by default the port is 514). 1. Make sure you do not have firewall running on your PC that could block port 514. 2. On the administration web server System tab, set Debug Server as the IP address
  • Cisco SPA2102 | Administration Guide - Page 231
    1. Connect an analog phone to the ATA device and access the IVR by pressing the asterisk key four times: **** Press the appropriate code to reset the unit: • Press 877778# to reset the unit to the defaults as it shipped from the ITSP. This will reset the User account password to the default of blank
  • Cisco SPA2102 | Administration Guide - Page 232
    : http://www.voip-info.org/wiki-Open+Source+VOIP+Software NOTE STUN does not work with a symmetric NAT router. Enable debug through syslog (see FAQ#10), and set STUN Test Enable to yes. The messages indicate whether you have symmetric NAT or not. Cisco Small Business ATA Administration Guide 232
  • Cisco SPA2102 | Administration Guide - Page 233
    appendix provides the specifications for the following ATAs: • "PAP2T," on page 233 • "SPA2102," on page 234 • "SPA3102," on page 234 • "SPA8000," on page 235 • "SPA8800," on page 235 • "WRTP54G," on page 236 to 90% relative humidity, Non-Condensing Cisco Small Business ATA Administration Guide 233
  • Cisco SPA2102 | Administration Guide - Page 234
    Environmental Specifications SPA2102 D SPA2102 Device Dimensions Unit Weight Power Certification Operating Temp Storage Temp Operating Humidity Storage Humidity 3.98" x 3.98" humidity, Non-Condensing 10% to 90% relative humidity, Non-Condensing Cisco Small Business ATA Administration Guide 234
  • Cisco SPA2102 | Administration Guide - Page 235
    Environmental Specifications SPA8000 D SPA8000 Device Dimensions Unit Weight Power Certification Operating Temp Storage Temp Operating Humidity Storage Humidity to 90% relative humidity, Non-Condensing 10% to 90% relative humidity, Non-Condensing Cisco Small Business ATA Administration Guide 235
  • Cisco SPA2102 | Administration Guide - Page 236
    Environmental Specifications WRTP54G WRTP54G Device Dimensions Unit Weight Power Certification Operating Temp Storage Temp Operating Humidity Storage ºC) 10% to 85% relative humidity, Non-Condensing 5% to 90% relative humidity, Non-Condensing D Cisco Small Business ATA Administration Guide 236
  • Cisco SPA2102 | Administration Guide - Page 237
    www.myciscocommunity.com/community/ smallbizsupport/voiceandconferencing/voice Phone Support www.cisco.com/en/US/support/ tsd_cisco_small_business_support_center_contacts.html Warranty and End- www.cisco.com/go/warranty User License Agreement Cisco Small Business ATA Administration Guide 237
  • Cisco SPA2102 | Administration Guide - Page 238
    and Configuration Guide Web-UI (Legacy) Based Product Configuration Manual installation of the SPA9000 Voice System, by using the Web User Interface, instead of the Cisco SPA900 Voice System Setup Wizard. End Users, VARs, and Service Providers Cisco Small Business ATA Administration Guide 238
  • Cisco SPA2102 | Administration Guide - Page 239
    IP phones Analog Telephone Adapter Administration Guide • Administration and use of Cisco Small Business ATAs • PAP2T, SPA2102, SPA3102, SPA8000, and WRTP54G VARs, system administrators, and Service Providers User Guide for switch User Guide for router Cisco Small Business ATA Administration
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Cisco Small Business
SPA2102, SPA3102, SPA8000, SPA8800, PAP2T
Analog Telephone Adapters
ADMINISTRATION
GUIDE