Coby CSMP162BLK User Manual - Page 14
Troubleshooting
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English Troubleshooting If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support. Address Coby Electronics Technical Support 56-65 Rust Street Maspeth, NY 11378 Email [email protected] Web www.cobyusa.com Phone 800-727-3592: Mon-Fri, 8:00AM-11:00PM EST Saturdays, 9:00AM-5:30PM EST 718-416-3197: Mon-Fri, 8:00AM-5:30PM EST If you experience problems with the speaker system, please take the following steps: Check that the power cord connections to the system and wall outlet are secure. Check that the system has been turned on. Check that the volume has been turned up. Check that the correct audio mode is selected. Check that a compatible iPod and correct connection adapter have been inserted in the dock. Check that the correct radio frequency is selected. Page 14 Coby Electronics Corporation