Coby DP860 User Manual - Page 18

TROUBLESHOOTING The player will not play my music file. • Ensure that the file is in a compatible format (MP3,WMA, OGG, ADPCM-WAV or PCM-WAV). • The file may be copy-protected. This player cannot play copy-protected files. The player will not play my video file. • Ensure that the video file will play on your computer using Windows Media Player 10. If the file works on the computer, use the same computer to convert the video to a compatible format. There is no sound. • Ensure that the volume level of the DP frame has been set to a reasonable level by the remote control or the volume buttons on the top panel of the DP frame. The remote control does not work. • Make sure the unit has been powered on manually (i.e., the Power Switch has been physically set to the ON position). • Remove any obstacles between the remote control and the frame. • Point the remote control towards the remote sensor on the frame. • Ensure that the battery has been installed correctly in the remote control. • Replace the battery. The alarm does not work. • Make sure the Alarm Setting is set properly in Calendar Setup in Setup Menu. • Make sure the volume is set to a comfortable listening level by the remote control or the volume buttons on the top panel of the DP frame. The photo frame has malfunctioned. • Turn the photo frame off and let it rest for 30 minutes. After that, turn on the photo frame -- the restore function should reset the photo frame. • Try updating the player's firmware. Please refer to the Firmware Upgrade sec- tion of this manual for detailed instructions. 34 SPECIFICATIONS Display Type Display Resolution Memory Audio Format Support Video Format Support Photo Format Support USB Host Audio Output Power Supply Rechargeable Built-in lithium battery Calendar 8″ Full-Color TFT LCD 800 (H) x 600 (V) MS Card Slot CF Card Slot SD/MMC Card Slot xD Card Slot Full-size USB port WMA (5 ~ 384kbps 8~48KHz) MP3 (8 ~ 320kbps 8~48KHz) OGG (64~ 320kbps 8~48KHz) ADPCM-WAV (32 ~ 384kbps 8~48KHz) PCM-WAV (128 ~ 1536kbps 8~48KHz) MPEG-4, MJPEG, H264 JPEG, BMP, JPG USB 2.0 High-Speed 3.5mm Stereo / Headphone Built-in Speaker DC 9V, 1A 100-240V AC Adapter Supply battery for the clock for about 100 hours after each fully charged. From 1900~ 2099 years. Specifications and manual are subject to change without prior notice. 907-DP86-0000-00R 35