Compaq 100B Illustrated Parts & Service Map 100B SFF PC 100B SFF PC - Page 3

Security Power Advanced System IDs System Security Hardware Power Management Thermal Power-On Options BIOS Power-On Bus Options Device Options (Non-CTRL-A mode: Read-only, CTRL-A mode: Read-write) Product Name/Serial Number/UUID/SKU Number/Family Name Asset Tag (This item will be shown when FBYTE support.) Feature Byte/Build ID Keyboard Data Execution Prevention Virtualization Technology SATA Power Management S5 Maximum Power Savings S5 Wake on LAN CPU Fan Speed CPU Fan Check (accessible via key) POST Messages After Power Loss POST Delay (in seconds) Sunday/Monday/Tuesday/Wednesday /Thursday/Friday/Saturday Time (hh:mm) PCI SERR# Generation PCI VGA Palette Snooping Num Lock State at Power-On NIC PXE Option ROM Download POST Error Messages • Time & Date Not Set. Press to continue boot. • 511-CPU fan not detected. Pressto continue boot. • Keyboard Error. Without press any key, PC will continue boot. • 1720-SMART Hard Drive detects imminent failure. Failing Drive: SATA# Failing Attribute: #. Pressto continue boot. • ERROR: No boot disk has been detected or the disk has failed. When no boot device was detected or all detected devices failed to boot, the BIOS will display the above message and stop. • (ERROR: Unsupported CPU installed. Press within 5 seconds and continue boot. POST Audible Codes Pattern Meaning Recommended Action 3 times: Once every second, Unsupported 1. Upgrade the BIOS to proper followed by a two second pause. CPU installed. version. 2. Change the processor. 4 times: Once every second, Power supply followed by a two second pause. failure. Beeps stop after fifth iteration but LEDs flashes continue until problem is solved. Check if the Power supply is work well. 5 times: Once every second, Pre-video Check if the memory modules followed by a two second pause. memory error. have been installed correctly Beeps stop after fifth iteration but and that proper modules are LEDs flashes continue until problem used. is solved. 6 times: Once every second, Pre-video For systems with a graphics followed by a two second pause. graphics error. card: Beeps stop after fifth iteration but 1. Reseat the graphics card. LEDs flashes continue until problem Power on the system. is solved. 2. Replace the graphics card. 3. Replace the system board. For systems with integrated graphics, replace the system board. 7 times: Once every second, System board followed by a two second pause. failure. Beeps stop after fifth iteration but LEDs flashes continue until problem is solved. Check if the board HW is OK. 8 times: Once every second. Invalid ROM Beeps and LED flashes stop after image first iteration. detected. Upgrade the BIOS with proper version. Resetting the password jumper 1. Shut down the operating system properly, then turn off the computer and any external devices, and disconnect the power cord from the power outlet. 2. With the power cord disconnected, press the power button again to drain the system of any residual power. 3. Remove the access panel. 4. Locate the header and jumper. 5. On systems with 3-pin jumpers, remove the jumper from pins 1 and 2. Place the jumper on pins 2 and 3. On systems with 2-pin jumpers, remove the jumper from pins 1 and 2. 6. Replace the access panel. 7. Reconnect the external equipment. 8. Plug in and turn on power. Allow the operating system to start. This clears the current passwords and disables the password features. 9. To establish new passwords, repeat steps 1 - 4, replace the password jumper on pins 1 and 2, then repeat steps 6 - 8. Establish new passwords in Computer Setup. Clearing and Resetting the CMOS To provide a jumper to trigger reloading of all BIOS Setup default values. Once the jumper is detected as connected or activated, the BIOS will reset all modifiable BIOS Setup fields to their default values except for the system date, system time, Setup password and Power-On password fields. In addition, display the following message: "Default BIOS settings have been loaded." 1. Turn off the computer and any external devices, and disconnect the power cord from The power outlet. 2. Disconnect the keyboard, monitor, and any other external equipment connected to the computer. 3. Remove the access panel. 4. Locate the header and jumper. CAUTION: Make sure you have disconnected the AC power cord from the wall outlet. Clearing the CMOS while power is connected can damage the system board. 5. Remove the jumper from pins 1 and 2. Place the jumper on pins 2 and 3. 6. Place the jumper back on pins 1 and 2. 7. Replace the access panel. 8. Reconnect the external equipment. 9. Plug in and turn on power. NOTE: You will receive POST error messages after clearing CMOS and rebooting advising you that configuration changes have occurred. Use Computer Setup to reset any special system setups along with the date and time. Hewlett-Packard Vision Diagnostics The Hewlett-Packard Vision Diagnostics utility allows you to view information about the hardware configuration of the computer and perform hardware diagnostic tests on the subsystems of the computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating hardware issues. Use HP Vision Diagnostics to determine if all the devices installed on the computer are recognized by the system and functioning properly. To access HP Vision Diagnostics, you must create a Recovery Disc Set then boot to the CD containing the utility. It can also be downloaded from http://www.hp.com and either burned to CD or installed to a USB flash drive. Downloading the Latest Version of HP Vision Diagnostics 1. Go to http://www.hp.com. 2. Click the Software & Drivers link. 3. Select Download drivers and software (and firmware). 4. Enter your product name in the text box and press the Enter key. 5. Select your specific computer model. 6. Select your OS. 7. Click the Diagnostic link. 8. Click the Hewlett-Packard Vision Diagnostics link. 9. Click the Download button. NOTE: The download includes instructions on how to create the bootable CD. Microsoft System Restore If you have a problem that might be due to software that was installed on your computer, use System Restore to return the computer to a previous restore point. You can also set restore points manually. NOTE: Always use this System Restore procedure before you use the System Recovery program. NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows. To start a System Restore: 1. Close all open programs. 2. Click the Start button, right-click Computer, and then click Properties. 3. Click System protection, System Restore, click Next, and then follow the on-screen instructions. To add restore points manually: 1. Close all open programs. 2. Click the Start button, right-click Computer, click Properties, and then click System protection. 3. Under Protection Settings, select the disk for which you want to create a restore point. 4. Click Create, and then follow the on-screen instructions. System Recovery System Recovery completely erases and reformats the hard disk drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers. However, you must reinstall any software that was not installed on the computer at the factory. This includes software that came on media included in the computer accessory box, and any software programs installed after purchase. You must choose one of the following methods to perform a System Recovery: • Recovery Image. Run the System Recovery from a recovery image stored on your hard disk drive. The recovery image is a file that contains a copy of the original factory-shipped software. NOTE: The recovery image uses a portion of the hard disk drive that cannot be used for data storage. • Recovery Discs. Run the System Recovery from a set of recovery discs that you create from files stored on your hard disk drive or purchased separately. HP/Compaq 100B Illustrated Parts & Service Map, SFF chassis 656508-002 Page 3