Compaq 12XL310 Models XL300, XL300A, and XL300B - Maintenance & Service Gu - Page 61

Solving CD and DVD Drive Problems, Problem, Probable Cause, Solutions, FORMAT

Get Compaq 12XL310 - Presario - Celeron 600 MHz PDF manuals and user guides
UPC - 720591578398
View all Compaq 12XL310 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 61 highlights

Presario 1200XL Series Model XL300, XL300A, and XL300B Solving CD and DVD Drive Problems Some common causes and solutions for CD and DVD drive problems are listed in the following table. Solving CD or DVD Drive Problems Problem Probable Cause Solution(s) CD or DVD drive cannot read a compact disc or digital versatile disc. Disc is upside-down or is improperly inserted in the CD or DVD drive. CD is CD Plus or Pregap/Track 0 type. Open the loading tray, lay the CD label side up in the tray, then close the tray. Cannot read these types of CDs in 24X. Remove the CD. Solving Diskette Drive Problems Some causes and solutions for common possible diskette drive problems are listed in the following table. Problem Diskette drive cannot write to a diskette. Diskette drive cannot read a diskette. Solving Diskette Drive Problems Probable Cause Solution(s) Disk is write-protected. Disable the disk's write-protect feature or use a disk that is not write-protected. Computer is writing to the wrong drive. Check the drive letter in the path statement. Not enough space is left on the disk. Use another disk. Drive error has occured. Run Computer Checkup from the Compaq Diagnostics disk. Disk is not formatted. Format the disk. At the system prompt, enter: FORMAT A: Disk drive cannot read a disk. Use the type of diskette required by the drive. Disk has a bad sector. Copy files to hard drive or another diskette. Reformat bad diskette. 24 TROUBLESHOOTING PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1200XL SERIES

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
24 T
ROUBLESHOOTING
P
RESARIO
N
OTEBOOK
M
AINTENANCE
AND
S
ERVICE
G
UIDE
1200XL S
ERIES
Presario 1200XL Series
Model XL300, XL300A, and XL300B
Solving CD and DVD Drive Problems
Some common causes and solutions for CD and DVD drive problems are listed in the
following table.
Solving Diskette Drive Problems
Some causes and solutions for common possible diskette drive problems are listed in the
following table.
Solving CD or DVD Drive Problems
Problem
Probable Cause
Solution(s)
CD or DVD drive
cannot read a compact
disc or digital versatile
disc.
Disc is upside-down or is
improperly inserted in the
CD or DVD drive.
Open the loading tray, lay the CD
label side up in the tray, then
close the tray.
CD is CD Plus or
Pregap/Track 0 type.
Cannot read these types of CDs in
24X. Remove the CD.
Solving Diskette Drive Problems
Problem
Probable Cause
Solution(s)
Diskette drive cannot
write to a diskette.
Disk is write-protected.
Disable the disk°s write-protect
feature or use a disk that is not
write-protected.
Computer is writing to the
wrong drive.
Check the drive letter in the path
statement.
Not enough space is left on
the disk.
Use another disk.
Drive error has occured.
Run Computer Checkup from the
Compaq Diagnostics disk.
Disk is not formatted.
Format the disk. At the system
prompt, enter:
FORMAT A:
Diskette drive cannot
read a diskette.
Disk drive cannot read a disk.
Use the type of diskette required
by the drive.
Disk has a bad sector.
Copy files to hard drive or another
diskette. Reformat bad diskette.