Compaq 147092-001 User Guide - Page 99

Table D-2, Status Symbol Troubleshooting, Video Troubleshooting

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D-2 Compaq Server Console Switch User Guide Table D-1 Video Troubleshooting continued Symptom OSD colors or setup incompatible Probable Cause Incorrect settings in Names, Flag or Device dialog boxes Recommended Solution Confirm that settings in these menus are properly defined (for 2-Port also check OSD menu). In the Commands screen, click on Reset (all models except 2-Port). Or- Reset settings to default if necessary by pressing F10 + Enter (for 2-Port switch only). Table D-2 Status Symbol Troubleshooting Symptom No or shows next to computer number or name (all models except 2-Port) No + shows next to computer number or name (2-Port only) Probable Cause No live keyboard signal Recommended Solution Tighten loose keyboard cable connections between the computer and the switch. or Disconnect and reconnect the keyboard cable at the computer port on the switch. (It may be necessary to power cycle the computer if the cable is disconnected. For this reason, only perform these tests when maintenance time can be scheduled.) Then at the switch console press Esc + Print Scrn. continued

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D-2
Compaq Server Console Switch User Guide
Table D-1
Video Troubleshooting
continued
Symptom
Probable Cause
Recommended Solution
OSD colors or setup incompatible
Incorrect settings in Names, Flag
or Device dialog boxes
Confirm that settings in these
menus are properly defined (for
2-Port also check OSD menu).
In the Commands screen, click on
Reset (all models except 2-Port).
Or
–
Reset settings to default if
necessary by pressing
F10
+
Enter
(for 2-Port switch only).
Table D-2
Status Symbol Troubleshooting
Symptom
Probable Cause
Recommended Solution
No
or
shows next to
computer number or name
(all models except 2-Port)
No + shows next to computer
number or name
(2-Port only)
No live keyboard signal
Tighten loose keyboard cable
connections between the
computer and the switch.
or
Disconnect and reconnect the
keyboard cable at the computer
port on the switch. (
It may be
necessary to power cycle the
computer if the cable is
disconnected. For this reason,
only perform these tests when
maintenance time can be
scheduled
.)
Then at the switch console press
Esc
+
Print Scrn
.
continued