Compaq 17XL260 Presario NA1700XL Series Maintenance and Service Guide - Page 48

Power-On Self°Test POST, System Board Failure, Probable Cause, Recommended Action - ram

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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Power-On Self-Test (POST) To run POST, complete these steps: Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears press the ESC key to clear the logo and display the POST messages as they occur. If the Notebook does not beep, POST has successfully completed its test and detected no errors. POST then re-boots from the hard drive, or from a bootable diskette if one is installed in the diskette drive. However, if POST detects errors, they are indicated by displayed messages and/or audible messages. A list of the POST error codes and what they mean is shown in the table below. Note: If the system is not functioning well enough to run POST, or if the display is not functioning well enough to show POST error messages, refer to the Troubleshooting tables. Power-On Self-Test Messages 102-System Board Failure Probable Cause Recommended Action DMA, timers, etc. Replace the system board. 162-System Options Not Set Probable Cause Recommended Action Incorrect configuration Run Computer Setup. CMOS reflects an invalid configuration setting. Run Computer Setup. RAM failure Memory test data error 1. Replace the memory modules. 2. Replace the system board. 1. Replace the memory modules. 2. Replace the system board. XX000YZZ RAM failure Replace the system board.

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Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
Power-On Self°Test (POST)
To run POST, complete these steps:
Turn off the Notebook, then turn it on again. As soon as the Compaq logo appears press the
ESC
key to clear the logo and display the POST messages as they occur.
If the Notebook does not beep, POST has successfully completed its test and detected no
errors. POST then re-boots from the hard drive, or from a bootable diskette if one is
installed in the diskette drive.
However, if POST detects errors, they are indicated by displayed messages and/or audible
messages. A list of the POST error codes and what they mean is shown in the table below.
Note:
If the system is not functioning well enough to run POST, or if the display is not
functioning well enough to show POST error messages, refer to the
Troubleshooting
tables
.
Power-On Self-Test Messages
102-System Board Failure
Probable Cause
Recommended Action
DMA, timers, etc.
Replace the system board.
162-System Options Not Set
Probable Cause
Recommended Action
Incorrect configuration
Run Computer Setup.
CMOS reflects an invalid
configuration setting.
Run Computer Setup.
RAM failure
1.
Replace the memory
modules.
2.
Replace the system board.
Memory test data error
1.
Replace the memory
modules.
2.
Replace the system board.
XX000YZZ RAM failure
Replace the system board.