Compaq 17XL260 Presario NA1700XL Series Maintenance and Service Guide - Page 68

Solving Diskette Drive Problems, Problem, Probable Cause, Solutions, FORMAT

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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Solving Diskette Drive Problems Some common causes and solutions for diskette drive problems are listed in the following table. Problem Diskette drive cannot write to a diskette. Diskette drive cannot read a diskette. (Continued) Diskette drive cannot read a diskette. Cannot boot from diskette. Solving Diskette Drive Problems Probable Cause Solution(s) Diskette is write-protected. Disable the diskette's write-protect feature or use a diskette that is not write-protected. Computer is writing to the wrong drive. Not enough space is left on the diskette. Check the drive letter in the path statement. Use another diskette. Drive error has occured. Run Computer Checkup from the Compaq Diagnostics diskette. Diskette is not formatted. Format the diskette. At the system prompt, enter: FORMAT A: Diskette drive cannot read a diskette. Diskette has a bad sector. Drive error has occurred. Use the type of diskette required by the drive. Copy files to hard drive or another diskette. Reformat bad floppy. Run Computer Checkup from the Compaq Diagnostics diskette. Diskette is not formatted. Format the diskette. At the system prompt, enter FORMAT A: Bootable diskette is not in drive A. Diskette Boot has incorrect setting in Computer Setup. Put the bootable diskette in drive A. Run Computer Setup and set diskette as first to boot.

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Presario 1700 Series
Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361,
XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373,
XL374, XL375, XL376, XL377, and XL378
Solving Diskette Drive Problems
Some common causes and solutions for diskette drive problems are listed in the following
table.
Solving Diskette Drive Problems
Problem
Probable Cause
Solution(s)
Diskette drive cannot
write to a diskette.
Diskette is write-protected.
Disable the diskette±s write-protect
feature or use a diskette that is not
write-protected.
Computer is writing to the
wrong drive.
Check the drive letter in the path
statement.
Not enough space is left on
the diskette.
Use another diskette.
Drive error has occured.
Run Computer Checkup from the
Compaq Diagnostics diskette.
Diskette is not formatted.
Format the diskette. At the system
prompt, enter:
FORMAT A:
Diskette drive cannot
read a diskette.
Diskette drive cannot read a
diskette.
Use the type of diskette required
by the drive.
Diskette has a bad sector.
Copy files to hard drive or another
diskette. Reformat bad floppy.
Drive error has occurred.
Run Computer Checkup from the
Compaq Diagnostics diskette.
(
Continued
)
Diskette drive cannot
read a diskette.
Diskette is not formatted.
Format the diskette. At the system
prompt, enter
FORMAT A:
Cannot boot from
diskette.
Bootable diskette is not in
drive A.
Put the bootable diskette in
drive A.
Diskette Boot has incorrect
setting in Computer Setup.
Run Computer Setup and set
diskette as first to boot.