Compaq 310200-001 Compaq Armada 3500 Series Reference Guide - Page 145

Solving Modem (PC Card) Problems Continued Problem Garbled or missing characters, or slow data transfer speed Possible Cause Noisy phone line. Solution Check with your local telephone company for a phone line filter. Check your telephone and modem cable connections. If they are slightly loose, this can cause noise on the line. Solving PC Card Problems CAUTION: Installing the wrong software can disable the system. Be sure you are installing PC Card device driver software and NOT Card and Socket Services software. If you are uncertain about this, call the PC Card vendor for specific instructions on software installation. Problem Possible Cause Solution Computer does not beep when a PC Card is inserted Card is not fully inserted into the slot or is upside down. PC Card beeps are disabled. The PC Card device drivers for your card are not installed. Card design or card driver may not be compatible with the PCMCIA software. Try reinserting the card. Be sure the card is inserted in the correct orientation. Insert the card gently to prevent damage to the pins. Click on Control Panel Æ double-click the PC Card icon Æ Global Settings tab Æ PC Card Sound Effects box. Network cards, audio cards and other types of PC Cards may need software device drivers in order to function properly. In such cases, refer to the instructions that came with the PC Card or contact the vendor for more on installing the correct drivers. Call Compaq Customer Support for a current list of Compaq qualified PC Cards. Continued 16-14 Troubleshooting Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM Part Number: 310296-002 File name: Ch16.doc