Compaq L2311c L2311c LCD Monitor User Guide - Page 27

Webcam Troubleshooting

Page 27 highlights

Before you can set up a video chat: 1. Download an Internet messenger or video phone call program. Make sure the person you are calling has compatible video-calling software. 2. Enable your webcam as the default video input. This is usually done through the video setup in the Tools menu in the software program you are using. 3. Send your video call by following the instructions for the video-calling software program. Webcam Troubleshooting Problems with the webcam can come from different sources. The problem may come from webcam drivers or the software that's trying to use the webcam may have a problem. Before contacting HP: ● Download the latest drivers for your monitor model. ● Search the HP website for known webcam issues, program updates, and support articles. Webcam Troubleshooting 21

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Before you can set up a video chat:
1.
Download an Internet messenger or video phone call program. Make sure the person you are
calling has compatible video-calling software.
2.
Enable your webcam as the default video input. This is usually done through the video setup in
the
Tools
menu in the software program you are using.
3.
Send your video call by following the instructions for the video-calling software program.
Webcam Troubleshooting
Problems with the webcam can come from different sources. The problem may come from webcam
drivers or the software that's trying to use the webcam may have a problem. Before contacting HP:
Download the latest drivers for your monitor model.
Search the HP website for known webcam issues, program updates, and support articles.
Webcam Troubleshooting
21