Compaq Presario V1000 HP Compaq Business Notebook nx5000 Series, Presario V100 - Page 87
Flowchart 2.20-No Network/Modem Connection - drivers
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Troubleshooting Flowchart 2.20-No Network/Modem Connection No network or modem connection. N Network or modem jack active? Y Replace jack or have jack activated. Y Digital line? N Connect to nondigital line. N Y NIC/modem configured in OS? Y Reload drivers and OK? reconfigure. N Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide
2–30
Maintenance and Service Guide
Troubleshooting
Flowchart 2.20—No Network/Modem Connection
Y
Disconnect all
power from
the notebook
and open.
No network
or modem
connection.
N
Done
Digital
line?
Network
or modem
jack active?
Replace jack
or have jack
activated.
Connect
to nondigital
line.
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Reseat
NIC/modem
(if applicable).
Replace
NIC/modem
(if applicable).
Replace
system
board.
OK?
OK?
Done
N
N
N
N
Y
Y
Y
Y