Compaq dc5100 Troubleshooting Guide - Page 66
Control, Panel, Code/Message, Probable Cause, Recommended Action, Run Computer Setup or Windows - ram
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POST Error Messages Numeric Codes and Text Messages (Continued) Code/Message Probable Cause Recommended Action 163-Time & Date Not Set Invalid time or date in configuration memory. RTC (real-time clock) battery may need to be replaced. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See the Hardware Reference Guide on the Documentation CD for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement. CMOS jumper may not be properly installed. Check for proper placement of the CMOS jumper if applicable. 164-Memory Size Error Memory amount has changed since the last boot (memory added or removed). Press the F1 key to save the memory changes. Memory configuration incorrect. 1. Run Computer Setup or Windows utilities. 2. Make sure the memory module(s) are installed properly. 3. If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 201-Memory Error RAM failure. 1. Run Computer Setup or Windows utilities. 2. Ensure memory modules are correctly installed. 3. Verify proper memory module type. 4. Remove and replace the memory module(s) one at a time to isolate the faulty module. 5. Replace faulty memory module(s). 6. If the error persists after replacing memory modules, replace the system board. A-4 www.hp.com Troubleshooting Guide