Compaq dc7900 Service Reference Guide: HP Compaq dc7900 Business PC - Page 284
Contacting Customer Support
View all Compaq dc7900 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 284 highlights
Table D-19 Solving Software Problems (continued) "Illegal Operation has Occurred" error message is displayed. Cause Solution Software being used is not Microsoft-certified for your version Verify that the software is certified by Microsoft for your version of Windows. of Windows (see program packaging for this information). Configuration files are corrupt. If possible, save all data, close all programs, and restart the computer. Contacting Customer Support For help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you, visit http://www.hp.com. NOTE: If you take the computer to an authorized reseller, dealer, or service provider for service, remember to provide the setup and power-on passwords if they are set. Refer to the number listed in the warranty or in the Support Telephone Numbers guide for technical assistance. 272 Appendix D Troubleshooting Without Diagnostics