Compaq nx9020 Reference Guide - Page 73
Modem Problems, If the Modem Seems Slow, If the Modem Does Not Dial or No Dial Tone Is Detected
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Page 73 highlights
Troubleshooting Modem Problems If the Modem Seems Slow ■ Excess static or noise on a line reduces the overall transmission speed of the modem connection. If necessary, contact your telephone company about fixing this type of problem. ■ If you are dialing internationally, line noise is often a problem that is difficult or impossible to eliminate. ■ If you have call-waiting, disable it. Your telephone company can provide instructions. Call-waiting can cause symptoms similar to static. ■ Eliminate extra connections in the line. If possible, connect directly to the wall jack. ■ Try another telephone line, preferably one normally used for a fax machine or modem. If the Modem Does Not Dial or No Dial Tone Is Detected ■ Check all cables and connections. ■ Connect a standard telephone to the phone line and make sure the line is working. ■ Make sure someone else is not using the same phone line. ■ Try another telephone line, preferably one normally used for a fax machine or modem. ■ If you are in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Phone and Modem Options. Try disabling the option that waits for a dial tone. 6-10 Reference Guide
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