Compaq nx9020 Reference Guide - Page 77
If a PC Card Modem Is Not Working, Performance Problems, If the Notebook Pauses or Runs Sluggishly
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Troubleshooting If a PC Card Modem Is Not Working Disable the internal modem: 1. Open the hardware Device Manager. Select Start > Control Panel > Performance and Maintenance > System. 2. Select Modem to list the current modem devices. 3. Select the internal modem, then select the option to disable the modem. Performance Problems If the Notebook Pauses or Runs Sluggishly ■ This may be normal Windows behavior. Background processing can affect response time. ■ Certain background operations (such as a virus-scanning program) can affect performance. ■ Press ctrl+alt+del and use Task Manager to see if an application is not responding. ■ Restart the notebook. Select Start > Turn Off Computer > Restart. ■ Some file browsers respond slowly while processing graphics or waiting for broken network connections to time out. ■ If the notebook hard drive frequently runs (as indicated by the hard drive light on the front of the notebook) while the notebook appears to be paused or running slowly, Windows is likely spending excess time writing to its swap file on the notebook hard disk. If this occurs frequently, consider installing additional memory. ■ Check the amount of available free disk space. Delete temporary and unneeded files. 6-14 Reference Guide