Craftsman 24BF570F299 Operation Manual - Page 21

TROUBLESHOOTING WARNING Before performing any type of maintenance/service, disengage all controls and stop the engine. Wait until all moving parts have come to a complete stop. Disconnect spark plug wire and ground it against the engine to prevent unintended starting. Always wear safety glasses during operation or while performing any adjustments or repairs. This section addresses minor service issues. To locate the nearest Sears Service Center or to schedule service, simply contact Sears at 1-800-4-MY-HOME®. PROBLEM CAUSE REMEDY Slow cylinder shaft speed 1. Gear sections damaged. while extending and retracting. 2. Excessive pump inlet vacuum. 3. Slow engine speed. 4. Damaged relief valve. 5. Incorrect oil level. 6. Contaminated oil. 7. Directional valve leaking internally. 8. Internally damaged cylinder. 1. Return unit to Sears service center. 2. Make certain pump inlet hoses are clear and unblocked. Use short, large diameter inlet hoses. 3. Return unit to Sears service center. 4. Return unit to Sears service center. 5. Check oil level. Refill if necessary. 6. Drain oil, clean reservoir, and refill. 7. Return unit to Sears service center. 8. Return unit to Sears service center. Engine runs but wood will not split or wood splits too slowly 1. Small gear section damaged. 2. Pump check valve leaking. 3. Excessive pump inlet vacuum. 4. Incorrect oil level. 5. Contaminated oil. 6. Directional valve leaking internally. 7. Overloaded cylinder. 8. Internally damaged cylinder. 1. Return unit to Sears service center. 2. Return unit to Sears service center. 3. Make certain pump inlet hoses are clear and unblocked. Use short, large diameter inlet hoses. 4. Check oil level. Refill if necessary. 5. Drain oil, clean reservoir, and refill. 6. Return unit to Sears service center. 7. Do not attempt to split wood against the grain. 8. Return unit to Sears service center. Engine stalls during splitting 1. Low horsepower/weak engine. 2. Overloaded cylinder. 1. Return unit to Sears service center. 2. Do not attempt to split wood against the grain. If engine stalls repeatedly, contact Sears service center. Engine will not turn or stalls under low load conditions 1. Engine/pump misalignment. 2. Frozen or seized pump. 3. Low horsepower/weak engine. 4. Hydraulic lines blocked. 5. Blocked directional valve. 1. Correct alignment as necessary. 2. Return unit to Sears service center. 3. Return unit to Sears service center. 4. Flush and clean hydraulic system. 5. Return unit to Sears service center Leaking pump shaft seal 1. Broken drive shaft. 2. Engine/pump misalignment. 3. Gear sections damaged. 4. Poorly positioned shaft seal. 5. Plugged oil breather. 1. Return unit to Sears service center. 2. Correct alignment as necessary. 3. Return unit to Sears service center. 4. Return unit to Sears service center. 5. Make certain reservoir is properly vented. NEED MORE HELP? managemyhome.com - for free! Find this and all your other product manuals online. Get answers from our team of home experts. Get a personalized maintenance plan for your home. Find information and tools to help with home projects. 21