Cuisinart CGG-403 User Manual - Page 18

TROUBLE SHOOTING WARNING Spiders and insects can nest inside the burners of the grill and disrupt gas flow. This very dangerous condition could cause a fire behind the valve panel, thereby damaging the grill and making it unsafe for operation. Inspect the grill at least twice a year. When to Look for Spiders You should inspect the burner at least twice a year or immediately after any of the following conditions occur: • The smell of gas in conjunction with burner flames appearing yellow. • The grill does not reach temperature. • The grill heats unevenly. • The burner make popping noises. BEFORE CALLING FOR SERVICE If the grill does not function properly, use the following checklist before contacting customer service. Problems Grill will not light. Burner flame is yellow or orange in conjunction with gas odor. Low heat with the control knob on the "HI" setting. What To Do • Check to see if the liquid propane cylinder is empty. • Check burner ports for any blockage. Use a soft wire brush to clear plugged ports. • Check the gas orifice on the burner for an obstruction. If orifice is blocked, clean with a needle or thin wire. NEVER USE A WOODEN TOOTHPICK. • Check for spiders and insects • Call customer service at 866-994-6390 or email [email protected] • Make sure the grill area is clear of dust. • Make sure the burner and orifice are clean. • Check for spiders and insects. • Is there adequate gas supply available? • Is the grill being preheated for 15 minutes? 18