Cuisinart CGWM-080 User Manual - Page 31

TROUBLE SHOOTING ISSUE RESOLUTION PROBLEM POSSIBLE CAUSE SOLUTION There is no power Make sure the grill is plugged into a functional GFI certified outlet. Ensure the GFI outlet has not tripped. Test the outlet with another appliance that is known to work LCD screen will not light up The fuse is blown. Connections to the control panel are loose Temperature adjustment too low Check the fuse by unscrewing the fuse cap on the back of the control panel inside the hopper. If the fuse is indeed blown then replace it with a 5A fuse. With the grill unplugged access the back of the control panel and ensure all connectors are securely attached and in the proper locations. Refer to the wiring diagram. Turn up heat on the control knob. Grill is not getting hot enough Opening the doors too often Opening the door allows heat to escape and causes the temperature to vary drastically from the set temperature. Out of pellets Add pellets and allow sufficient time for the pellets to travel from the pellet hopper to the fire pot (can take up to 10 minutes). Fire goes out unexpectedly Pellets will not light after several minutes Excessive ash buildup Poor pellet quality Auger is not primed Auger is jammed Excess ash. Remove all unburned pellets and ash from the fire pot using the ash clean-out procedure on page 28. CAUTION! ENSURE THAT THE GRILL IS COLD TO AVOID A FIRE FROM HOT ASH. Inspect pellets to ensure they are whole and are not damp. If they are, replace pellets and restart the grill. Before the unit is used for the first time or anytime the hopper is emptied, allow the auger tube to fully load with pellets to ensure proper lighting of the grill (about 9 minutes). Follow Initial Lighting Instructions. Remove all components inside the firebox and inspect the fire pot, are there fresh pellets inside? If not, inspect the auger to see if it is turning at all. If the auger is not turning and you are sure there are fresh pellets in the hopper, please contact our customer support team. Ignitor has failed Remove all components from inside the fire box and inspect the fire pot. If there are fresh pellets but they are not lighting the ignitor is malfunctioning. Contact our customer service team for a resolution. If a replacement part is required, follow Manual Start-Up Procedure to continue using the grill as you wait for it to arrive. Grill is getting too hot Temperature fluctuations Adjust temperature control Reduce heat by reducing the selected temperature setting. Pellet overflow in fire pot Press the power button on the grill to initiate its power down cycle. Allow the fan to run until the fire is completely out. After everything has cooled sufficiently, actuate the ash clean out mechanism to clear the fire pot and restart the grill. External Factors Temperature fluctuations are normal for pellet grills. Any significant fluctuations can be caused by wind, air temperature, improper use, or lack of grill maintenance. PROBLEM 31 POSSIBLE CAUSE This is normal due to the air SOLUTION