Cuisinart CGWM-080 User Manual - Page 32
Issue Resolution
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Temperature TROUBLEflucStuHatOionOs TING External Factors the fire pot and restart the grill. Temperature fluctuations are normal for pellet grills. Any significant fluctuations can be caused by wind, air temperature, improper use, or lack of grill maintenance. ISSUE RESOLUTION PROBLEM POSSIBLE CAUSE SOLUTION Smoke comes out of pellet hopper This is normal due to the air pressure inside the grill. The amount of smoke can vary depending on cooking conditions. This condition will not affect cooking. But can be minimized by ensuring the inside of the grill is clean and there is not excessive ash. Unplugged grill too soon. Once the grill is turned off the fan will continue to run for 10 minutes. If you do not allow the grill to go through the cool down process it can cause fire to transfer to the auger tube. Plug the grill back in and turn it on to activate the fan, then go through the proper shut down procedure. Flare ups or grease fires Excessive grease build up or temperature setting too high while cooking greasy food If a grease fire occurs, keep the doors closed and hold the power button to go through standard shut down procedures. To avoid this condition ensure the interior of the grill is cleaned of grease regularly to prevent buildup and cook below 350° F for very greasy foods. Prolonged excessive or discolored smoke poor pellet quality Pellets may be damp or have broken down into dust. Replace pellets with fresh ones. Ash build up in fire pot Operating the ash clean out mechanism before every cook will prevent this from ever happening. ER1-Internal thermometer of the grill is malfunctioning Check to see if the temperature probe is attached to the control panel. If it is loose, firmly connect the probe to the control panel and restart the grill. If there is no problem with the connection then you may need to replace the temperature probe, please call our customer service team for assistance. 1. With the grill unplugged, ensure all components are firmly attached to the control panel, refer to the wiring diagram. You can access the control panel by unscrewing the four screws on the inside of the hopper directly behind the LCD screen. After all checks are made, reassemble everything, plug the grill in, and go through the startup procedure. 2. If there is no fire proceed to remove everything from the internal ER2-An error occurred during the startup cycle chamber of the grill and observe the fire pot for the following: -Ignitor: is it getting hot? Either watch to see if it glows red hot or hover your hand over the fire pot an inch or two to feel for heat. -Fan: hover your hand over the fire pot to feel if there is any air movement. You should also be able to very clearly hear the fan if it is operational. -Auger motor: visually inspect the auger for a minute to see if it is spinning. Note that it spins very slowly. If any of the components are not operating properly please call our customer service team for a resolution. ER3-There is a flame out and the grill cannot re-ignite the pellets Follow the same procedure as ER2. ERH-High temperture alert The internal temperature has reached over 650° F, which is above the normal operating temperature of this grill. 32