Cuisinart DLC-2011CHBY Owner Manual - Page 20
North Glen Harbor Blvd., Glendale, AZ
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information from our Consumer Service Representatives or send the defective product to Consumer Service at Cuisinart, 7475 North Glen Harbor Blvd., Glendale, AZ 85307. To facilitate the speed and accuracy of your return, please enclose $10.00 for shipping and handling of the product. products directly to Cuisinart for repair, or if necessary, replacement, by calling our Consumer Service Center toll-free at 800726-0190. Cuisinart will be responsible for the cost of the repair, replacement, and shipping and handling for such products under warranty. Warning: If the problem with the machine is Our Premier Series 11-Cup Food Processor, determined to be a defect of the motor, and and other Cuisinart® Food Processors and within the warranty period, all postage and Accessories have been carefully designed handling charges will be refunded. and manufactured with the highest quality Please pay by check or money order (California residents need only supply proof materials to assure your satisfaction and safety when you use them. of purchase and should call 1-800-726- Although accessories sold by companies 0190 for shipping instructions). other than Cuisinart may be compatible NOTE: For added protection and secure handling of any Cuisinart product that is being returned, we recommend you with your Cuisinart machine, their use with your Cuisinart machine may present a risk of serious injury. use a traceable, insured delivery service. For example, you should not use other Cuisinart cannot be held responsible for brand accessories, such as juicers, which in-transit damage or for packages that are permit your machine to operate with not delivered to us. Lost and/or damaged exposed cutting or shredding discs. We products are not covered under warranty. also caution you not to use the large feed Please be sure to include your return address, daytime phone number, tube on this machine with machines built by other manufacturers. description of the product defect, product If you have any questions about the safety serial number, original date of purchase, features of the Cuisinart® Premier Series and any other information pertinent to the 11-Cup Food Processor or any other product's return. Cuisinart product, please call us at the toll- CALIFORNIA RESIDENTS ONLY: California law provides that for In-Warranty Service, California residents have the option of returning a nonconforming product (A) to the store where it was purchased or (B) to another retail store which sells Cuisinart products of the same type. The retail store shall then, at its discretion, either repair the product, refer the consumer to an independent repair facility, replace the product, or refund the purchase price less the amount directly attributable to the consumer's prior usage of the product. If either of the above two options does not result in the appropriate relief to the consumer, the consumer may then take the product to an independent repair facility if service or repair can be economically accomplished. Cuisinart and not the consumer will be responsible for the reasonable cost of such service, repair, replacement, or refund for nonconforming products under warranty. California residents may also, according to their preference, return nonconforming free number above. BEFORE RETURNING YOUR CUISINART PRODUCT If your Cuisinart® Premier Series 11-Cup Food Processor should prove to be defective within the warranty period, we will repair or, if we think necessary, replace it. To obtain warranty service, please call our Consumer Service Center toll-free at 1-800-726-0190 or write to: Cuisinart, 7475 North Glen Harbor Blvd. Glendale, AZ 85307. To facilitate the speed and accuracy of your return, enclose $10.00 for shipping and handling. (California residents need only supply a proof of purchase and should call 1-800-726-0190 for shipping instructions.) Please be sure to include your return address, daytime phone number, description of the product's defect, product serial number, and any other information pertinent to the return. Please pay by check or money order. NOTE: For added protection and secure handling of any Cuisinart® product that is being returned, we recommend you use a traceable, insured delivery service. Cuisinart cannot 19