Cuisinart FCC-2 User Manual - Page 10
Troubleshooting
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TROUBLESHOOTING Problem Coffee Mode is not working Solution If the coffee mode is not enabled, the filter basket is not installed properly. Be sure the coffee basket locks in place and basket knob aligns with arrow on handle. Coffee Brew Time not on Be sure to press the Button after pressing your temperature selection. If you are pressing the Power Button and kettle is still not heating, call our toll-free Consumer Service Center at 1-800-726-0190. No lights are on Be sure the unit is plugged in and the kettle is securely on the power base. Then use the control panel to make your temperature selection and press the Button. Water is not heating up Be sure to press the Power Button after pressing your temperature selection. If you are pressing the Button and kettle is still not heating, call Cuisinart Customer Service. Keep Warm function is not working Goes into standby mode instead of remembering settings when kettle is back on base The Keep Warm function is the default setting. The icon on LED Display indicates whether it is on or off. To activate/ deactivate the 30-minute Keep Warm feature, press and hold the Brew Strength Button for 3 seconds. If the kettle is off the base for more than 2 minutes, the internal memory turns off. Simply put it back on the base, reselect your settings and press the Button. "Err" is displayed on the LED and all the lights are flashing The water level in the glass kettle is too low for heating. To avoid damaging the heating element, remove the kettle from base, add water, return it to the base and press the Button again. Water is taking longer than usual to heat" Several variables can affect heat-up time, including room temperature, how much water is in the glass kettle, and the temperature of the water. If you've recently heated water to a higher temperature than your current selection, the kettle will appear to be heating, but is actually waiting for water to cool down. Add cold water to speed up the process. Pressed the wrong button Change your selection at any time by simply pressing the temperature selection button. When the LED stops flashing, the selected temperature has been reached. 10