Cuisinart FP-12N Instructions and Recipes - Page 17
Warranty, Full Ten-year, Motor Warranty, Limited Three-year
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Technical 1. Problem: The motor does not start. Solution: • There is a safety interlock to prevent the motor from starting if it is not properly assembled. Make sure the work bowl and work bowl cover are securely locked into position. • If you are slicing or shredding and the above solution does not work, make sure that the food contents in the feed tube are cut below the maximum fill line so that the activation rod can engage the motor. • If the motor still will not start, check the power cord and outlet. 2. Problem: The food processor shuts off during operation. Solution: • The cover may have become unlocked; check to make sure it is securely in position. • A safety protector in the motor prevents the motor from overheating, which is caused by excessive strain. Press the Off control button and wait 10 to 15 minutes to allow the food processor to cool off before resuming. 3. Problem: The food processor cover becomes unlatched in the back and/or makes a loud noise. Solution: • The back of the cover becoming unlatched, and any related noise, will not prevent the unit from working. Simply push down to lock the back into position. 4. Problem: The motor slows down during operation. Solution: • This is normal as some heavier loads (e.g., slicing/shredding cheese) may require the motor to work harder. Simply reposition the food in the feed tube and try again. • The maximum load capacity may have been exceeded. Remove some of the ingredients and continue processing. 5. Problem: It is difficult to remove the chopping/mixing blade from the work bowl. Solution: • These innovative blades have been designed to lock in the work bowl to prevent them from falling out when emptying the contents of the bowl. Using extreme care, use a little extra force to remove the blade. 6. Problem: The food processor vibrates/moves around the countertop during processing. Solution: • Make sure the rubber feet at the bottom of the unit are clean and dry. Also make sure that the maximum load capacity is not being exceeded. • This is normal as some heavier loads (e.g., slicing/shredding cheese) may require the motor to work harder. 7. Problem: The large pusher falls out when the cover is turned upside down. Solution: • The pusher lock feature, located above the handle, should be pulled out. WARRANTY FULL TEN-YEAR MOTOR WARRANTY LIMITED THREE-YEAR WARRANTY This warranty is available to U.S. customers only. You are a consumer if you own a Cuisinart Elite Collection® 2.0 12-Cup Food Processor that was purchased at retail for personal, family or household use. Except as otherwise required under applicable law, this warranty is not available to retailers or other commercial purchasers or owners. We warrant that your Cuisinart Elite Collection® 2.0 12-Cup Food Processor will be free of defects in materials and workmanship under normal home use for three years from the date of original purchase. We recommend that you visit our website, www.cuisinart.com for a fast, efficient way to complete your product registration. However, product registration does not eliminate the need for the consumer to maintain the original proof of purchase in order to obtain the warranty benefits. In the event that you do not have proof of purchase date, the purchase date for purposes of this warranty will be the date of manufacture. If your Cuisinart Elite Collection® 2.0 12-Cup Food Processor should prove to be defective within the warranty period, we will repair it, or if we think necessary, replace it. To obtain warranty service, simply call our toll- 17