Cuisinart GR-300WSP1 User Manual - Page 11

Troubleshooting Chart Subject Question Answer/Solution Why won't my unit turn on? Check to make sure your unit is plugged into a functional outlet. Contact Customer Service at 1-800-726-0190. If the PLATE SELECT dial is not turned to ON within 10 minutes of the unit being plugged in, the Griddler® Elite will enter SLEEP mode. All lights will turn off. Turn the PLATE SELECT dial to ON to "wake up" the unit and operate the unit as normal. Power Why is my unit turning itself off? It is possible the unit overheated. Wait for the unit to cool down and try again. If it does not turn back on, contact Customer Service at 1-800-726-0190. If already cooking and you want to change the temperature of the current plate selection, you do not need to hit START/STOP button again. Doing so will turn the unit off. Simply change the temperature dial for the current plate selection and the unit will adjust automatically. If your Griddler® Elite is not turned off or if you do not change any settings, it will shut off automatically after 2 hours. This is a safety feature. Why won't the plates get hot? Confirm you have inserted the plates correctly into the connection blocks. If the plates are not fitted correctly and securely, they will not heat up. This is a safety feature. Can I change my temperature or plate selection when the unit is already cooking? Yes. To change temperature of your current plate selection, simply turn the plate's temperature dial and the unit will adjust automatically. To change your plate selection, simply turn the PLATE SELECT dial and set your new temperature. Programming Can I sear when I'm already cooking? Yes. Simply press the SEAR button(s) and the plates will preheat to sear temperature. We recommend you take the food off during preheating to SEAR. Once the SEAR cycle is complete, the unit will revert back to previously selected temperatures. Can I adjust my SEAR cycle time? You can only sear for 2 minutes max. However if you would like to sear for less than 2 minutes, simply press the down arrow button. Cleaning Are the parts and accessories dishwasher safe? Food residue is sticking to the plates. How do I clean them without damaging them? Yes, all removable parts are dishwasher safe. Do not immerse or put the base of the unit in the dishwasher. Clean it and the control panel with a clean damp cloth. Use the scraper tool provided to scrape off any excess food buildup. Do not use metal utensils to clean the plates as they can damage the nonstick coating. 11