Cuisinart SS-5NC Owner Manual - Page 14
Troubleshooting
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TROUBLESHOOTING PROBLEM: Brewer does not have power. Brewer will not brew. SOLUTION Plug brewer into an independent outlet. Make sure the brewer is securely plugged in. Plug into a different outlet. Reset your home's circuit breaker. Confirm the power has been turned on and the On/Off and brew buttons are illuminated. Turn off and unplug the brewer for 30 seconds or more. When you plug the brewer back in, be sure to turn the power back on. If the Add Water indicator is illuminated, check to make sure the water reservoir is properly filled. If not, add at least 11 oz. of water. If the Add Water indicator is illuminated even after adding at least 11 oz. of water to the water reservoir, contact Consumer Service at 1-800-726-0190. The piercing needle and/or exit needle may be clogged (see page 12). Make sure brew head is fully closed. Chlorine or mineral taste in coffee. Brewer doesn't brew a full cup. Consider using bottled water, filtered water or replacing the Cuisinart Charcoal Water Filter. Turn off and unplug the brewer for 30 seconds or more. When you plug the brewer back in, be sure to turn the power back on. The piercing needle and/or exit needle may be clogged (see page 12). Clean the brewing chamber (refer to Cleaning and Maintenance, page 12). Coffee is too weak or watery. De-scale the brewer (refer to page 13). If you have repeated the de-scaling procedure two times and it is still brewing only a partial cup, contact Consumer Service at 1-800-726-0190. Consider brewing a smaller cup size or try an Extra Bold capsule. It has 30% more ground coffee in each portion pack. All lights are flashing in sequence when turning on unit. De-scale the brewer (refer to page 13). If you have repeated the de-scaling procedure two times and it is still brewing only a partial cup, contact Consumer Service at 1-800-726-0190. 14