CyberPower OL6KRT User Manual - Page 40

Troubleshooting

Page 40 highlights

TROUBLESHOOTING PROBLEM WARNING O/P Overload Load Over XXX% Battery Mode Battery Low BAT Disconnected Battery Failure Replace Battery Service Battery EPO OFF Wiring Fault* *Only applicable in areas where 200-240 V electrical service is provisioned with a Neutral line. POSSIBLE CAUSE SOLUTION Your equipment requires more power than the UPS can provide. If the UPS is in Line Mode then it will transfer to Bypass Mode; if the UPS is in Battery Mode it will shut down. Shut o non-essential equipment. If this solves the overload problem, the UPS will transfer to normal operation. Your equipment requires more power than the setting in the Power Management Software (PowerPanel® Business) will allow. Shut o the non-essential equipment or increase the level in the Power Management Software. UPS is operating on battery power. Save your data and perform a controlled shutdown. UPS is operating on battery power and will be shutting down soon due to extremely low battery voltage. UPS will restart automatically when acceptable utility power returns. No battery power is being detected by Check the battery connector and the the UPS. battery breaker. UPS has failed a Battery Test. Check the battery connector and the battery breaker. Contact technical support to replace the battery. Battery will need to be replaced soon due to insu cient runtime. Install new batteries, execute battery test, and reset the replace battery date. The Battery Replacement Date has reached the recommended 3 year maintenance period. Perform a runtime calibration to verify battery capacity is su cient and acceptable. If batteries have been recently replaced, then reset the Battery Replacement Date using PowerPanel® Business Edition Agent software, RMCARD web interface or through the LCD control panel on the UPS (See LCD Configuration Settings). Missing the EPO connection. Check the EPO connection. Line and neutral wires are reversed. Exchange line and neutral wires. Missing ground wire. Connect ground wire. No ground wire. Disable Wiring Fault alarm on LCD control panel. 5!.ƫ+3!.ƫ5/0 0/ƫ.!/!.2! ċƫ((ƫ+0$!.ƫ0 0$!ƫ,.+,!.05ƫ+"ƫ0$!%.ƫ.!/,!0%2!ƫ+3*!./ċƫ 34

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34
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
WARNING
O/P Overload
Your equipment requires more power
than the UPS can provide. If the UPS
is in Line Mode then it will transfer to
Bypass Mode; if the UPS is in Battery
Mode it will shut down.
Shut off non-essential equipment. If
this solves the overload problem, the
UPS will transfer to normal operation.
Load Over XXX%
Your equipment requires more
power than the setting in the Power
Management Software (PowerPanel®
Business) will allow.
Shut off the non-essential equipment
or increase the level in the Power
Management Software.
Battery Mode
UPS is operating on battery power.
Save your data and perform a
controlled shutdown.
Battery Low
UPS is operating on battery power
and will be shutting down soon due to
extremely low battery voltage.
UPS will restart automatically when
acceptable utility power returns.
BAT Disconnected
No battery power is being detected by
the UPS.
Check the battery connector and the
battery breaker.
Battery Failure
UPS has failed a Battery Test.
Check the battery connector and the
battery breaker.
Contact technical support to replace
the battery.
Replace Battery
Battery will need to be replaced soon
due to insufficient runtime.
Install new batteries, execute
battery test, and reset the replace
battery date.
Service Battery
The Battery Replacement Date has
reached the recommended 3 year
maintenance period.
Perform a runtime calibration to verify
battery capacity is sufficient and
acceptable.
If batteries have been recently
replaced, then reset the Battery
Replacement Date using PowerPanel®
Business Edition Agent software,
RMCARD web interface or through
the LCD control panel on the UPS (See
LCD Configuration Settings).
EPO OFF
Missing the EPO connection.
Check the EPO connection.
Wiring Fault*
*Only applicable in areas
where 200-240 V electrical
service is provisioned with
a Neutral line.
Line and neutral wires are reversed.
Exchange line and neutral wires.
Missing ground wire.
Connect ground wire.
No ground wire.
Disable Wiring Fault alarm on LCD
control panel.