D-Link DAP-2310 DAP-2310 User Manual - Page 72
Norton Personal Firewall, and Windows, Microsoft Internet Explorer - troubleshoot
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Section 6 - Troubleshooting If the address is 0.0.0.0, check your adapter installation, security settings, and the settings on your router. Some firewall software programs may block a DHCP request on newly installed adapters. • Make sure you have an updated Java-enabled web browser. We recommend the following: - Microsoft Internet Explorer® 6.0 and higher - Mozilla Firefox 3.0 and higher - Google™ Chrome 2.0 and higher - Apple Safari 3.0 and higher • Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may not be on. • Disable any internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, Sygate, Norton Personal Firewall, and Windows® XP firewall may block access to the configuration pages. Check the help files included with your firewall software for more information on disabling or configuring it. D-Link DAP-2310 User Manual 72