D-Link DHP-300 Product Manual - Page 21

Section 3 - Configuration Troubleshooting • DHP-300 Powerline HD utility does not start correctly: Reinstall the utility. • DHP-300 Powerline HD utility does not detect the PowerLine HD Ethernet Adapter: Please make sure your Powerline HD Ethernet Adapter is correctly plugged and connected to the computer or network device. • I can't configure the PowerLine HD Ethernet Adapter, DHP-300 Powerline HD utility is always asking me for the password: Please make sure you have entered the correct password. Password field is case-sensitive. • I can't configure any parameter of the PowerLine HD Ethernet Adapter, an error is shown when I try to configure it: Please make sure you have not unplugged the PowerLine HD Ethernet Adapter while configuring it. • I forgot my configuration password: If you forgot your password, click Cancel at the login screen. Click the Reset tab and press the Reset button. Warning: When resetting the DHP-300, you will lose all of your settings. • I changed the connection cable to another Ethernet adapter and now the utility does not work correctly: Please restart the utility each time you disconnect the connection cable. • I'm having a lot of problems configuring my network: If you are having many problems configuring the network with two or more PowerLine HD Ethernet Adapter, please make a reset to all of the Ethernet adapters, reset the utility and start configuring the adapter again. D-Link DHP-300 User Manual 21