Dacor DYF42SB Use and Care Manual - Page 19

WARRANTY & SERVICE Customer Service Before calling for help or to schedule service, review the Troubleshooting section and the refrigerator's warranty terms and conditions. If troubleshooting does not resolve your issue, call Dacor Customer Service from 6:00 a.m. to 5:00 p.m. Pacific Time: • for warranty repairs/questions, and for Dacor Distinctive Service (DDS) in the US and Canada: (800) 793-0093 • for non-warranty repairs/questions in the US, Canada: (800) 793-0093 x2813 • Contact us via the Dacor website: www.dacor.com Warranty What is Covered CERTIFICATE OF WARRANTY ON DACOR MODEL# DYF42SBIWS REFRIGERATOR WITHIN THE 50 UNITED STATES OF AMERICA, THE DISTRICT OF COLUMBIA, AND CANADA: FULL TWO-YEAR WARRANTY • Applies only to the original owner. • Is also valid on new products purchased from a Dacor Authorized Dealer or other Dacor-authorized seller. • Starts on the date on the original retail-purchase receipt or on the closing date for new construction, whichever period is longer. Coverage Length/Type • 60-day Cosmetic • 2-year Full Warranty • 6-year Sealed System Warranty: Parts/Labor • 12-year Sealed System Warranty: Parts only Water Filter For 30 days from the date of purchase (if the filter is operated/maintained per officially provided Dacor instructions), Dacor will pay for replacement parts to correct defective material/workmanship. Except as noted above, replacing consumable parts (e.g., filters, light bulbs) shall be the owners' responsibility. Limited Warranty (3-6 yrs, 7-12 yrs) In 3-6 years of the purchase date, if this refrigerator is operated/maintained per the provided instrallation and care instructions, Dacor will pay for factory-specified parts and repair labor to correct defective material/workmanship in the sealed refrigeration system.These parts are: • compressor • evaporator • condenser • dryer • connective tubing. In 7-12 years of the purchase date, if this refrigerator is operated/maintained per the provided installation and care instructions, Dacor will pay for factory-specified parts-but not repair labor-to correct defective material/workmanship in the sealed refrigeration system that existed when this refrigerator was purchased. These parts are: • compressor • evaporator • condenser • dryer • connective tubing. Coverage Limitations • Service will be provided by a Dacor-designated service company during regular business hours. These service providers are not agents of Dacor. • These products carry a 1-yr parts-only warranty: -- Dealer and model-home displays with a production date older than 5 years -- products sold "As-Is" -- non-residential installations (incl. but not limited to: religious organizations, fire stations, bed-and-breakfast inns, spas). • All delivery, installation, labor costs, and other service fees are the owner's responsibility. • Upon request, the owner must provide proof-of-purchase or a closing statement for new construction. • All Dacor products must be accessible for service. • All cosmetic damage (e.g., scratches, paint/porcelain blemishes, dents) to the product or included accessories must be reported to Dacor within 60 days of the original purchase date to qualify for warranty coverage. • Warranty is null and void if: -- the refrigerator's serial numbers and tags are altered/ defaced/removed -- a non-CSA approved product is transported outside the USA. OUTSIDE THE 50 UNITED STATES OF AMERICA, THE DISTRICT OF COLUMBIA, AND CANADA: LIMITED FIRST-YEAR WARRANTY If, due to defective material/workmanship, the refrigerator stops functioning within 1 year of the original purchase date, Dacor will furnish a new, FOB factory part to replace the defective part. All other service fees are the owner's responsibility. 17