Dacor ER30G Use & Care Manuals - Page 20

Before You Call for Service Problem May Be Caused By What to Do Nothing works. Range not connected to electri- Check to make sure range power plug is cal power. connected to electrical outlet. Igniters do not spark. No flame. Power is off. Power outage. Power not supplied to unit. Wet or dirty igniter. Igniter not working (no clicking sound). Turn on power at circuit breaker or fuse box for electrical outlet range is connected to. Check for tripped breaker or blown fuse. Contact power company. See Nothing Works above. Clean and dry igniter and burner assembly according to Care and Cleaning section. See Igniters do not spark above. Wet or dirty igniter. Clean and dry according to Care and Cleaning section. Gas is turned off. Make sure the gas supply valve is in the "ON" position. Burner goes out at low setting. Gas supply interrupted. Low gas pressure. Air intake holes obstructed. Contact gas company. Contact gas company to have pressure tested. Check to make sure none of the air slots on range are obstructed. Flame is distorted, yellow or very large. Igniter continues to spark (click) after flame ignites. Burner parts are dirty or clogged. Burner parts are not properly positioned. Range set up to use a different type of gas (natural or LP) or set up for different altitude. Gas regulator is not installed or faulty. Burner is cold. Flame distorted by air draft. Wet or dirty igniter. Burner parts wet or dirty. Burner parts not properly positioned. Power supply polarity is reversed or not properly grounded. Clean and dry according to Care and Cleaning section. Make sure burner is assembled according to the Setting Up Your Range section. Have a qualified service technician check to make sure that the range is set up for the type of gas and the correct altitude. Have a qualified service technician check the gas regulator. Burners may continue to spark for up to 60 seconds when cold and set to low. See Operating Your Range section for more information on how to minimize. Minimize any air drafts around the cooktop. Close nearby windows. Clean and dry according to Care and Cleaning section. Clean and dry according to Care and Cleaning section. Make sure burner is assembled according to the Setting Up Your Range section. Have a licensed electrician check the electrical outlet. Orange glow on ceiling of oven when broiling. Normal operation. The IR broil burner igniter glows orange off and on when the oven knob is set to broil. 18