Danby DFF261 Product Manual - Page 6
Troubleshooting
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TROUBLESHOOTING Occasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this troubleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Number 1-800-263-2629 for assistance. PROBLEM POSSIBLE CAUSE SOLUTION 1) Unit does not work. • No power to unit. • Power cord is unplugged. • Wrong voltage is being used. • Check connection of power cord at power source. • Plug in unit. • Use proper voltage. • Temperature control too high. • Adjust settings as needed. • Door not closed. 2) Refrigerator running too frequently. • Hot food inserted. • Doors open too long/often. • Close the door securely. • Cool food before inserting. • Minimize door openings/duration. • Close proximity to heat source or direct • DO NOT place unit close to heat sources or in sunlight. direct sunlight. 3) Internal Temperature too cold. • Temperature control too high. • Adjust settings as needed. • No power to unit. • Power cord is unplugged. • Wrong voltage is being used. 4) Internal Temperature not • Temperature control too low. cold enough. • Hot food inserted. • Doors open too long/often. • Check connection of power cord at power source. • Plug in unit. • Use proper voltage. • Check/adjust settings as needed. • Cool food before inserting. • Minimize door openings/duration. • Air flow obstruction. • Allow room for air to circulate around the unit. • Close proximity to heat source or direct • DO NOT place unit close to heat sources or in sunlight. direct sunlight. • Temperature control too low. • Door not closed. 5) Freezer not cold enough. • Hot food inserted. • Doors open too long/often. • Wrong voltage is being used. 6) Light will not work. • No power to unit. • Power cord is unplugged. • Bulb is loose/needs replacing. • Door switch is stuck. • Adjust settings as needed. • Close door securely. • Cool food before insterting. • Minimize door openings/ duration. • Use proper voltage. • Check connection of power cord to power source. • Plug in unit. • Tighten or replace bulb. • Check the switch for obstructions, clean if necessary. 5