DeLonghi EAM4000 Owner Manual - Page 23

23 Problems: Possible Cause(s) Solution The espresso / coffee does not come out of one of the spouts •The spout is blocked Turning the steam dial, no steam comes out of the milk frother •The holes in the spouts are clogged •Scrape the remains of dry coffee with a needle •Clean the holes in the milk frother and the steam nozzle (Figure 23) Pressing the and buttons does not deliver coffee, but only water Pressing the button, the machine does not switch on The brewing system cannot be removed for cleaning Ground coffee is used (rather than beans) and the machine does not deliver espresso / coffee •Ground coffee may be blocked in the funnel •The machine is not plugged in •Remove the ground coffee inside the funnel, using a knife. Then clean the brewing system and the inside of the machine. •Check that the power cord is plugged into the outlet •The machine is on. The brewing system can only be removed if the machine is off. •Turn the machine off. WARNING: The brewing system can only be removed when the machine is off. •Too much or not enough ground coffee has been added •The button has not been pressed and the machine has used both pre-ground coffee and coffee ground by the grinder •Ground coffee has been added when the machine is off •Remove the brewing system and thoroughly clean the inside of the machine if too much coffee has been added. Not enough coffee, add a little more. •Thoroughly clean the inside of the machine. Repeat the operation by pressing the button. •Remove the brewing system and thoroughly clean the inside of the machine. Espresso / coffee is dispensed outside the dispenser •The holes in the spouts are clogged with dry coffee •Scrape the holes with a needle •The mobile drawer inside the service door is blocked and cannot swing •Thoroughly clean the mobile drawer and also near the hinges so that it can swing smoothly