Dell 1535 Quick Reference Guide - Page 4

Getting Help, Using Windows Vista System Restore - screen

Page 4 highlights

Lockups and Software Problems 44 The computer does not start 44 The computer stops responding 44 A program stops responding or crashes repeatedly 44 A program is designed for an earlier Microsoft® Windows® operating system . . . . . 45 A solid blue screen appears 45 Memory Problems 45 Power Problems 46 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 47 Restoring Your Operating System 48 Using Windows Vista System Restore 48 4 Getting Help 53 Obtaining Assistance 53 Technical Support and Customer Service . . . . . 54 DellConnect 54 Online Services 54 AutoTech Service 55 Automated Order-Status Service 55 Problems With Your Order 55 Product Information 55 Returning Items for Warranty Repair or Credit . . . . . 56 Before You Call 56 Contacting Dell 58 4 Contents

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Contents
Lockups and Software Problems
. . . . . . . . . . . .
44
The computer does not start
. . . . . . . . . . . .
44
The computer stops responding
. . . . . . . . . .
44
A program stops responding or
crashes repeatedly
. . . . . . . . . . . . . . . . .
44
A program is designed for an earlier
Microsoft
®
Windows
®
operating system
. . . . .
45
A solid blue screen appears
. . . . . . . . . . . .
45
Memory Problems
. . . . . . . . . . . . . . . . . . . .
45
Power Problems
. . . . . . . . . . . . . . . . . . . . .
46
Troubleshooting Software and Hardware Problems
in the Windows Vista
®
Operating System
. . . . . . .
47
Restoring Your Operating System
. . . . . . . . . . . .
48
Using Windows Vista System Restore
. . . . . . .
48
4
Getting Help
. . . . . . . . . . . . . . . . . . . . . . .
53
Obtaining Assistance
. . . . . . . . . . . . . . . . . .
53
Technical Support and Customer Service
. . . . .
54
DellConnect
. . . . . . . . . . . . . . . . . . . . .
54
Online Services
. . . . . . . . . . . . . . . . . . .
54
AutoTech Service
. . . . . . . . . . . . . . . . . .
55
Automated Order-Status Service
. . . . . . . . .
55
Problems With Your Order
. . . . . . . . . . . . . . . .
55
Product Information
. . . . . . . . . . . . . . . . . . .
55
Returning Items for Warranty Repair or Credit
. . . . .
56
Before You Call
. . . . . . . . . . . . . . . . . . . . .
56
Contacting Dell
. . . . . . . . . . . . . . . . . . . . .
58