Dell 1704FPV User Guide - Page 27

Sync Problems Screen is scrambled or appears torn LCD Scratched Safety Related Issues Intermittent Problems Screen has scratches or smudges Visible signs of smoke or sparks Monitor malfunctions on & off Adjust Phase and Clock controls via OSD Perform monitor self-test feature check and determine if these lines are also in self-test mode Check for bent or broken pins Perform monitor reset Push Auto Adjust button Adjust Phase and Clock controls via OSD Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode Check for bent or broken pins Boot up in the "safe mode" Turn monitor off and clean the screen For cleaning instruction, see Caring for Your Monitor. Do not perform any troubleshooting steps Monitor needs to be replaced Ensure monitor is in proper video mode Ensure video cable connection to computer and to the flat panel is secure Perform monitor reset Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode Product Specific Problems SPECIFIC SYMPTOMS Screen image is too small Cannot adjust the monitor with the buttons on the front panel WHAT YOU EXPERIENCE POSSIBLE SOLUTIONS Image is centered on screen, but does not fill entire viewing area Perform monitor reset on "All Settings" OSD does not appear on the screen Turn the monitor off and unplug the power cord and then plug back and power on USB Problems SPECIFIC SYMPTOMS USB interface is not working High Speed USB 2.0 interface is slow. WHAT YOU EXPERIENCE USB peripherals are not working High Speed USB 2.0 peripherals working slowly or not at all. POSSIBLE SOLUTIONS Check that your monitor is powered ON. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector). Switch off and then turn on the monitor again. Check that your computer is USB 2.0 capable. Verify USB 2.0 source on your computer. Reconnect the upstream cable to your computer. Reconnect the USB peripherals (downstream connector).