Dell 2355DN Service Manual - Page 100
Paper Jam Jam 1, remove burrs, if
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Paper Jam (Jam 1) Alignment and Troubleshooting Paper stopped before NO the OPC? YES Paper NO stopped before the fuser? YES The actuator of NO paper exit sensor works OK? YES Check the actuator exists and its operation and around the Main PBA -> Replace Check the LSU and if it has the defect replace it Is the paper NO rolled around the presseure roller? YES Feeds NO multiple pages? YES Check the roller and ribs of fuser are in place, and remove burrs, if any -> Remove the factors of jam Remove the fuser, remove the paper and replace the pressure roller, if necessary Remove any factors Severe skew NO when feeding? YES Adjust the paper guides to fit the paper width The force of springs pressing the developer is weak -> Check guide-DEVE The paper came out through NO between fuser and developer? YES Too thin or sensitive paper to NO static electricity? YES Check the input path to the fuser (such as mis-assembly) Check guide transfer is grounded Check the shutter prevents feeding Use the recommended paper 4-60 Service Manual