Dell 2355DN Service Manual - Page 77

Clear the jam. See Clearing Paper, Over Heat Error Power - fax forward

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Alignment and Troubleshooting Display message Meaning Suggested solutions Fax Job is completed with The memory is full. error : Memory Full - Split the transmission into more than one operation. - Print received faxes. - Cancel reserved fax in the Priority Fax feature. MPF Empty Load [zzz] [xxx] Press √ Continue The paper in the MPF has run out. Load paper in the MPF. Network Cable Error Network cable is disconnected. The network cable is disconnected. Connect the network cable. Network Card Error Network card is not installed. The network card is not installed. Install the network card. Fax Job is completed with The remote fax machine has not Try again. Verify the number to ensure error : No Answer answered after several redial attempts. that a fax can be received. No Toner Cartridge Toner Cartridge is not installed The toner cartridge is not installed. If the toner cartridge is not installed in the machine, install the toner cartridge. Over Heat Error Power Cycle There is a problem in the fuser unit. Unplug the power cord and plug it back in. If the problem persists, refer to the troubleshooting for Fuser Error. Paper Jam 0 Open Front Door Open Tray 1 Remove paper & Open/ Close Front Door Paper has jammed in the feeding area Clear the jam. See "Clearing Paper of the paper tray. Jams" Paper Jam 1 Remove Cartridge Paper has jammed in the fuser area. Clear the jam. See "Clearing Paper Jams" Paper Jam 2 Check Inside Open Rear Door Paper has jammed in the paper exit area. Clear the jam. See "Clearing Paper Jams" Scanner locked Unlock scanner Pull blue latch forward & Press > The scanner module is locked. Unlock the scanner and press Cancel (X). Self Diagnostic... Please wait The engine in your printer is checking Please wait a few minutes. some problems detected. Email Job is completed with error : DNS Error There is a problem in DNS. Configure the DNS setting. Email Job is completed with error : Pop3 Error There is a problem in POP3. Configure the POP3 setting. 4-37 Service Manual

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Alignment and Troubleshooting
4-37
Service Manual
Display message
Meaning
Suggested solutions
Fax Job is completed with
error : Memory Full
The memory is full.
-
Split the transmission into more than
one operation.
- Print received faxes.
-
Cancel reserved fax in the Priority
Fax feature.
MPF Empty Load [zzz]
[xxx]
Press √ Continue
The paper in the MPF has run out.
Load paper in the MPF.
Network Cable Error
Network cable is
disconnected.
The network cable is disconnected.
Connect the network cable.
Network Card Error
Network card is not
installed.
The network card is not installed.
Install the network card.
Fax Job is completed with
error : No Answer
The remote fax machine has not
answered after several redial attempts.
Try again. Verify the number to ensure
that a fax can be received.
No Toner Cartridge
Toner Cartridge is not
installed
The toner cartridge is not installed.
If the toner cartridge is not installed
in the machine, install the toner
cartridge.
Over Heat Error Power
Cycle
There is a problem in the fuser unit.
Unplug the power cord and plug it
back in.
If the problem persists, refer to the
troubleshooting for Fuser Error.
Paper Jam 0 Open Front
Door
Open Tray 1
Remove paper & Open/
Close Front Door
Paper has jammed in the feeding area
of the paper tray.
Clear the jam. See "Clearing Paper
Jams"
Paper Jam 1
Remove Cartridge
Paper has jammed in the fuser area.
Clear the jam. See "Clearing Paper
Jams"
Paper Jam 2 Check
Inside
Open Rear Door
Paper has jammed in the paper exit
area.
Clear the jam. See "Clearing Paper
Jams"
Scanner locked Unlock
scanner
Pull blue latch forward &
Press >
The scanner module is locked.
Unlock the scanner and press Cancel
(X).
Self Diagnostic...
Please wait
The engine in your printer is checking
some problems detected.
Please wait a few minutes.
Email Job is completed
with error : DNS Error
There is a problem in DNS.
Configure the DNS setting.
Email Job is completed
with error : Pop3 Error
There is a problem in POP3.
Configure the POP3 setting.