Dell 27 Gaming G2722HS G2722HS Monitor Users Guide - Page 57

Product specific problems, Problem, What you, experience, Possible solutions, Aspect Ratio, Display

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Product specific problems Problem What you experience Screen image is Image is too small centered on screen, but does not fill entire viewing area Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen Possible solutions • Check the Aspect Ratio setting in the Display menu OSD. • Reset the monitor to factory settings. • Turn off the monitor, unplug the power cable, plug it back, and then turn on the monitor. • The OSD menu may be locked. Press and hold the fourth button (the Brightness/Contrast shortcut key by default) below the joystick button for 4 seconds to unlock. No Input Signal when user controls are pressed The picture does not fill the entire screen No picture, the LED light is white The picture cannot fill the height or width of the screen • Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in properly. Reconnect the signal cable if necessary. • Reset the computer or video player. • Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. • Run the built-in diagnostics. Troubleshooting | 57

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Troubleshooting
|
57
Product specific problems
Problem
What you
experience
Possible solutions
Screen image is
too small
Image is
centered on
screen, but
does not fill
entire viewing
area
•
Check the
Aspect Ratio
setting in the
Display
menu OSD.
•
Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel
OSD does not
appear on the
screen
•
Turn off the monitor, unplug the power cable,
plug it back, and then turn on the monitor.
•
The OSD menu may be locked. Press and hold
the fourth button (the
Brightness/Contrast
shortcut key by default) below the joystick
button for 4 seconds to unlock.
No Input Signal
when user
controls are
pressed
No picture, the
LED light is
white
•
Check the signal source. Ensure the computer
is not in the power saving mode by moving the
mouse or pressing any key on the keyboard.
•
Check whether the signal cable is plugged in
properly. Reconnect the signal cable if necessary.
•
Reset the computer or video player.
The picture
does not fill the
entire screen
The picture
cannot fill the
height or width
of the screen
•
Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
•
Run the built-in diagnostics.