Job takes longer than expected to print
..............................................................................................................................
268
Job prints from the wrong tray or on the wrong paper
.................................................................................................
269
Incorrect characters print
...........................................................................................................................................................
269
Tray linking does not work
........................................................................................................................................................
269
Large jobs do not collate
...........................................................................................................................................................
269
Unexpected page breaks occur
...............................................................................................................................................
270
Solving copy problems
...................................................................................................................................................
270
Copier does not respond
...........................................................................................................................................................
270
Scanner unit does not close
......................................................................................................................................................
270
Poor copy quality
..........................................................................................................................................................................
271
Partial document or photo copies
..........................................................................................................................................
272
Solving scanner problems
.............................................................................................................................................
273
Checking an unresponsive scanner
.......................................................................................................................................
273
Scan was not successful
.............................................................................................................................................................
273
Scanning takes too long or freezes the computer
............................................................................................................
273
Poor scanned image quality
.....................................................................................................................................................
273
Partial document or photo scans
............................................................................................................................................
274
Cannot scan from a computer
.................................................................................................................................................
274
Solving fax problems
.......................................................................................................................................................
275
Caller ID is not shown
..................................................................................................................................................................
275
Cannot send or receive a fax
.....................................................................................................................................................
275
Can send but not receive faxes
................................................................................................................................................
277
Can receive but not send faxes
................................................................................................................................................
277
Received fax has poor print quality
........................................................................................................................................
278
Solving option problems
................................................................................................................................................
278
Option does not operate correctly or quits after it is installed
....................................................................................
278
Drawers
.............................................................................................................................................................................................
279
Memory card
..................................................................................................................................................................................
279
Flash memory card
.......................................................................................................................................................................
279
Hard disk with adapter
................................................................................................................................................................
279
Internal Solutions Port
................................................................................................................................................................
280
Solving paper feed problems
.......................................................................................................................................
280
Paper frequently jams
.................................................................................................................................................................
280
Paper trays
.......................................................................................................................................................................................
281
Paper jam message remains after jam is cleared
..............................................................................................................
281
Page that jammed does not reprint after you clear the jam
.........................................................................................
281
Solving print quality problems
....................................................................................................................................
282
Isolating print quality problems
..............................................................................................................................................
282
Blank pages
.....................................................................................................................................................................................
282
Characters have jagged or uneven edges
...........................................................................................................................
283
Clipped images
..............................................................................................................................................................................
283
Ghost images
..................................................................................................................................................................................
283
Gray background
..........................................................................................................................................................................
284
Contents
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