Dell 720 Color Dell™ Photo Printer 720 User's Guide - Page 18

Troubleshooting Setup Problems General Problems Improving Print Quality Setup Problems Computer Problems Verify that your printer is compatible with your computer - The Dell Photo Printer 720 supports Windows 2000 and Windows XP. Make sure you turned on both your printer and your computer Check the USB cable - Ensure that the USB cable is firmly connected to your printer and your computer. Shut down the computer, reconnect the USB cable as shown on the setup diagram for your printer, and then restart the computer. If the software installation screen does not appear automatically, install the software manually - 1. Insert the Drivers and Utilities CD. 2. In Windows XP, click Start My Computer. In Windows 2000, double-click My Computer from your desktop. 3. Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. 4. When the printer software installation screen appears, click Install or Install Now. 5. Follow the instructions on your screen to complete the installation. Determine if the printer software is installed - Click Start Programs or All Programs Dell Printers Dell Photo Printer 720. If the Dell Photo Printer 720 does not appear in the list of programs, the printer software is not installed. Install the printer software. For more information, see Removing and Reinstalling Software. Correct communication problems between the printer and the computer Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer. Turn off the printer. Unplug the printer power cable from the electrical outlet. Reconnect the printer power cable into the electrical outlet and turn on the printer. Restart your computer.