Dell AUA-4000/Dell User Guide - Page 3

Adaptec Customer Support If you have questions about installing or using your Adaptec product, check this document first-you will find answers to most of your questions here. If you need further assistance, use the support options listed below. Technical Support Identification (TSID) Number I Before contacting Technical Support, you'll need your TSID. The TSID helps us provide more efficient service by accurately identifying your product and support status. The 12-digit TSID can be found on the white barcode-type label included inside the box with your product. I Affix your TSID label here: Support Options I Search the Adaptec Support Knowledgebase (ASK) at http://ask.adaptec.com for articles, troubleshooting tips, and frequently asked questions for your product. I For support via Email, submit your question to Adaptec's Technical Support Specialists at http://ask.adaptec.com. North America I Visit our Web site at http://www.adaptec.com. I For information about Adaptec's support options, call +1 408-957-2550, 24 hours per day, 7 days per week. I To speak with a Technical Support Specialist, For Hardware products call +1 408-934-7274, Monday-Friday, 3:00 A.M. to 5:00 P.M., Pacific Time. For RAID and Fibre Channel call +1 321-207-2000 Monday-Friday, 3:00 A.M. to 5:00 P.M., Pacific Time. To expedite your service, have your computer in front of you. I To order Adaptec products, including accessories and cables, call +1 408-957-7274. ii