Dell Alienware 25 Gaming AW2521H Alienware AW2521H Monitor Users Guide - Page 69
Common problems, Input Source, Brightness/Contrast
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Common problems The following table contains general information about common monitor problems you might encounter and the possible solutions: Common symptoms No Video/ Power LED off No Video/ Power LED on Poor Focus Shaky/Jittery Video What you experience No picture No picture or no brightness Picture is fuzzy, blurry, or ghosting Wavy picture or fine movement Possible solutions • Ensure that the video cable connecting the monitor and the computer is properly connected and secure. • Verify that the power outlet is functioning properly using any other electrical equipment. • Ensure that the power button is depressed fully. • Ensure that the correct input source is selected in the Input Source menu. • Increase brightness and contrast controls in the Brightness/Contrast menu. • Perform monitor self-test feature check. • Check for bent or broken pins in the video cable connector. • Run the built-in diagnostics. • Ensure that the correct input source is selected in the Input Source menu. • Eliminate video extension cables. • Reset the monitor to factory settings. • Change the video resolution to the correct aspect ratio. • Reset the monitor to factory settings. • Check environmental factors. • Relocate the monitor and test in another room. Troubleshooting | 69
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