Dell Dimension 4600C Owner's Manual - Page 27
DVD drive problems, Hard drive problems - hard drive remove
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DVD drive problems NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives. TEST THE DRIVE WITH ANOTHER DVD - Insert another DVD to eliminate the possibility that the original DVD is defective. ENSURE THAT WINDOWS RECOGNIZES THE DRIVE - Click the Start button and click My Computer. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. CLEAN THE DISC - See the Tell Me How help file for instructions on cleaning your DVDs. To access help files, see page 25. CHECK FOR INTERRUPT REQUEST CONFLICTS - See page 52. Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties. 3 Click the Tools tab. 4 Under Error-checking, click Check Now. 5 Click Start. E-Mail, Modem, and Internet Problems NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. CHECK THE TELEPHONE LINE CONNECTION - Verify that the telephone line is connected to the jack on the modem. (The jack has either a green label or a connector-shaped icon next to it.) Ensure that you hear a click when you insert the telephone line connector into the modem. CHECK THE TELEPHONE JACK - Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. Solving Problems 27