Dell E2318HX Users Guide - Page 45

in Color OSD. Adjust R/G/B value in, OSD if the Color Management

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Synchronization Problems Safety-Related Issues Intermittent Problems Missing Color Wrong Color Screen is scrambled or • Reset the monitor to Factory appears torn Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in self-test mode. • Check for bent or broken pins in the video cable connector. • Restart the computer in the safe mode. Visible signs of smoke • Do not perform any troubleshooting or sparks steps. • Contact Dell immediately. Monitor malfunctions • Ensure that the video cable on & off connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to Factory Settings. Picture missing color • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode. • Perform monitor self-test feature check. • Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. • Check for bent or broken pins in the video cable connector. Picture color not good • Change the Color Mode in the Color OSD to Graphics or Video depending on the application. • Try different Color Preset Settings in Color OSD. Adjust R/G/B value in Color OSD if the Color Management is turned off. • Change the Input Color Format to PC RGB or YPbPr in the Color OSD. Troubleshooting 45

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Troubleshooting
45
Synchronization
Problems
Screen is scrambled or
appears torn
• Reset the monitor to
Factory
Settings
.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock controls
via OSD.
• Perform monitor self-test feature
check to determine if the scrambled
screen appears in self-test mode.
• Check for bent or broken pins in the
video cable connector.
• Restart the computer in the safe
mode.
Safety-Related Issues
Visible signs of smoke
or sparks
• Do not perform any troubleshooting
steps.
• Contact Dell immediately.
Intermittent Problems
Monitor malfunctions
on & off
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
• Reset the monitor to
Factory
Settings
.
• Perform monitor self-test feature
check to determine if the intermittent
problem occurs in self-test mode.
Missing Color
Picture missing color
• Perform monitor self-test feature
check.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and
is secure.
• Check for bent or broken pins in the
video cable connector.
Wrong Color
Picture color not good • Change the Color Mode in the Color
OSD to Graphics or Video depending
on the application.
•T
ry diff
erent Color Preset Settings
in Color OSD. Adjust R/G/B value in
Color
OSD if the Color Management
is turned o
ff
.
• Change the Input Color Format to PC
RGB or YPbPr in the
Color
OSD.