Dell EqualLogic PS6210E EqualLogic Group Manager Administrator s Guide PS Seri - Page 456
Getting Started, PS Series Diagnostics – Select Members
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Getting Started The Getting Started page enables you to associate the diagnostic reports with a support case that you have opened with Dell Technical Support and select the diagnostics to run. All diagnostics are initially selected. NOTE: The Generate PS Series diagnostics and Generate NAS cluster diagnostics options appear only if NAS is configured on the system. Table 270. Getting Started Field Description Shortcut Case number Assigned by Dell customer support for an issue that you are troubleshooting using the diagnostic report. A case number is a numerical value, 4 to 10 digits in length, with no leading zeroes. If you have not contacted Dell customer support, leave this field blank. You cannot continue to the next screen if the case number format is not correct. Alt+N Generate PS Series diagnostics Use PS Series diagnostics to obtain information about the array. By default, these diagnostics are selected. You will be able to select the members for which to generate diagnostic report on the PS Series Diagnostics - Select Members screen. The PS Series diagnostic report is emailed to your Dell customer support representative as well as to other email addresses. Alt+G Generate NAS cluster diagnostics Use NAS cluster diagnostics to obtain information about the NAS controller. Information about all NAS controllers will be included in the report. Because of its size, the NAS diagnostic report can be saved only on the array. This diagnostic report cannot be emailed to your Dell customer support representative. Alt+E PS Series Diagnostics - Select Members The PS Series Diagnostics - Select Members page appears only if you selected to run PS Series diagnostics on the Getting Started page. You must select at least one PS Series member to run PS Series diagnostics. Table 271. PS Series Diagnostics - Select Members Field Description Select checkbox Includes the member in the diagnostic report. By default, all members are selected. Remove members from the generated report only if your Dell customer support representative directs you to do so. Shortcut None Member Select all link Identifies the member by the PS Series member name Includes all displayed PS Series members in the diagnostic report None None PS Series Diagnostics - Report Destination The PS Series Diagnostics - Report Destination page appears only if you selected PS Series diagnostics on the Getting Started page. 456 Reference: GUI Panels, Wizards, and Dialog Boxes
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