Dell IN1720 User's Guide - Page 31

Product Specific Problems

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Wrong Color Picture color not good Image retention from a static Faint shadow from the static image left on the monitor for a image displayed appears on long period of time the screen l Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. l Run the built-in diagnostics. l Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). l Alternatively, use a dynamically changing screensaver. l In OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning. Using this option may take several hours before the image is eliminated. l NOTE: Image Burn-in is not covered by your warranty. Product Specific Problems Specific Symptoms What You Experience Screen image is too small Image is centered on screen, but does not fill entire viewing area Cannot adjust the monitor with OSD does not appear on the the buttons on the front panel screen No Input Signal when user controls are pressed No picture, the LED light is white. When you press "up", "down" or "Menu" key, the message " No input signal" will appear. The picture does not fill the entire screen The picture cannot fill the height or width of the screen Possible Solutions l Reset the monitor to Factory Settings. l Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor. l Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. l Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. l Reset the computer or video player. l Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. l Run the built-in diagnostics. Back to Contents Page

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Product Specific Problems
Back to Contents Page
Wrong Color
Picture color not good
l
Change the Color Setting Mode in the Color Settings OSD to Graphics or Video
depending on the application.
l
Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color
Settings OSD if the Color Management is turned off.
l
Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.
l
Run the built-in diagnostics.
Image retention from a static
image left on the monitor for a
long period of time
Faint shadow from the static
image displayed appears on
the screen
l
Use the Power Management feature to turn off the monitor at all times when not in use
(for more information, see
Power Management Modes
).
l
Alternatively, use a dynamically changing screensaver.
l
In OSD Menu, under Reset to Factory Settings, select Enable LCD Conditioning. Using
this option may take several hours before the image is eliminated.
l
NOTE:
Image Burn-in is not covered by your warranty.
Specific Symptoms
What You Experience
Possible Solutions
Screen image is too small
Image is centered on screen,
but does not fill entire viewing
area
l
Reset the monitor to Factory Settings.
Cannot adjust the monitor with
the buttons on the front panel
OSD does not appear on the
screen
l
Turn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
No Input Signal when user
controls are pressed
No picture, the LED light is
white. When you press "up",
"down" or "Menu" key, the
message " No input signal" will
appear.
l
Check the signal source. Ensure the computer is not in the power saving mode by
moving the mouse or pressing any key on the keyboard.
l
Check whether the signal cable is plugged in properly. Re
-plug the signal cable if
necessary.
l
Reset the computer or video player.
The picture does not fill the
entire screen
The picture cannot fill the
height or width of the screen
l
Due to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
l
Run the built-in diagnostics.