Dell Inspiron 700m Owner's Manual - Page 47

Solving Problems, Dell Diagnostics, When to Use the Dell Diagnostics, Starting the Dell Diagnostics - series

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Solving Problems Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in this section and run the Dell Diagnostics before you contact Dell for technical assistance. NOTICE: The Dell Diagnostics works only on Dell™ computers. Starting the Dell Diagnostics The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see page 89). 1 Shut down the computer (see page 71). 2 Connect the computer to an electrical outlet. 3 Turn on the computer. When the DELL™ logo appears, press immediately. NOTE: If you cannot see anything on your display, hold down the key and press the computer's power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System Assessment. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer (see page 71) and try again. 4 When the boot device list appears, highlight Diagnostics and press . The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that appear. • If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press ; to continue to the next test, press ; to retest the component that failed, press . Solving Problems 47

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Solving Problems
47
Solving Problems
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions
located in the
Product Information Guide
.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in this section and run the
Dell Diagnostics before you contact Dell for technical assistance.
NOTICE:
The Dell Diagnostics works only on Dell™ computers.
Starting the Dell Diagnostics
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot display a screen image, contact Dell (see page 89).
1
Shut down the computer (see page 71).
2
Connect the computer to an electrical outlet.
3
Turn on the computer. When the DELL™ logo appears, press <F12> immediately.
NOTE:
If you cannot see anything on your display, hold down the <Fn> key and press the computer’s
power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot
System Assessment.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
®
Windows
®
desktop. Then shut down your computer (see page 71) and try again.
4
When the boot device list appears, highlight
Diagnostics
and press <Enter>.
The computer runs the Pre-boot System Assessment, a series of initial tests of your system
board, keyboard, hard drive, and display.
•
During the assessment, answer any questions that appear.
•
If a failure is detected, the computer stops and beeps. To stop the assessment and restart
the computer, press <n>; to continue to the next test, press <y>; to retest the
component that failed, press <r>.