Dell Inspiron 9300 Owner's Manual - Page 6

Using Dell PC Restore by Symantec, Using the Operating System CD - drivers

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Lockups and Software Problems 63 The computer does not start up 64 The computer stops responding 64 A program stops responding 64 A program crashes repeatedly 64 A program is designed for an earlier Windows operating system . . . . . 64 A solid blue screen appears 65 Other software problems 65 Memory Problems 66 Network Problems 66 PC Card Problems 67 Power Problems 67 Printer Problems 68 Scanner Problems 69 Sound and Speaker Problems 70 No sound from integrated speakers 70 No sound from external speakers 70 No sound from headphones 71 Touch Pad or Mouse Problems 71 Video and Display Problems 72 If the display is blank 72 If the display is difficult to read 73 If only part of the display is readable 73 Drivers 74 What Is a Driver 74 Identifying Drivers 74 Reinstalling Drivers 74 Restoring Your Operating System 75 Using Microsoft Windows XP System Restore 76 Using Dell PC Restore by Symantec 77 Using the Operating System CD 79 Resolving Software and Hardware Incompatibilities 80 6 Contents

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Contents
Lockups and Software Problems
. . . . . . . . . . . . . . . . . . . . . . . .
63
The computer does not start up
. . . . . . . . . . . . . . . . . . . . . .
64
The computer stops responding
. . . . . . . . . . . . . . . . . . . . . .
64
A program stops responding
. . . . . . . . . . . . . . . . . . . . . . . .
64
A program crashes repeatedly
. . . . . . . . . . . . . . . . . . . . . . .
64
A program is designed for an earlier Windows operating system
. . . . .
64
A solid blue screen appears
. . . . . . . . . . . . . . . . . . . . . . . .
65
Other software problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
65
Memory Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
66
Network Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
66
PC Card Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
67
Power Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
67
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
68
Scanner Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
69
Sound and Speaker Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
70
No sound from integrated speakers
. . . . . . . . . . . . . . . . . . . .
70
No sound from external speakers
. . . . . . . . . . . . . . . . . . . . .
70
No sound from headphones
. . . . . . . . . . . . . . . . . . . . . . . .
71
Touch Pad or Mouse Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
71
Video and Display Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . .
72
If the display is blank
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
72
If the display is difficult to read
. . . . . . . . . . . . . . . . . . . . . . .
73
If only part of the display is readable
. . . . . . . . . . . . . . . . . . . .
73
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
74
What Is a Driver?
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
74
Identifying Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
74
Reinstalling Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
74
Restoring Your Operating System
. . . . . . . . . . . . . . . . . . . . . . . .
75
Using Microsoft
Windows XP System Restore
. . . . . . . . . . . . . . .
76
Using Dell PC Restore by Symantec
. . . . . . . . . . . . . . . . . . . .
77
Using the Operating System CD
. . . . . . . . . . . . . . . . . . . . . . .
79
Resolving Software and Hardware Incompatibilities
. . . . . . . . . . . . .
80