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Dell Inspiron 9300 Owner's Manual - Page 62

IEEE 1394 Device Problems, Keyboard Problems, External keyboard problems - hard drive removal

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www.dell.com | support.dell.com O P E R A T I N G S YS T E M N O T F O U N D - Reinstall the hard drive. See page 83. If the problem persists, contact Dell. See "Contacting Dell" on page 108. A R E Q U I R E D . D L L F I L E W A S N O T F O U N D - The program that you are trying to open is missing an essential file. Remove and then reinstall the program. 1 Click the Start button and click Control Panel. 2 Click Add or Remove Programs. 3 Select the program you want to remove. 4 Click Remove or Change/Remove and follow the prompts on the screen. 5 See the program documentation for installation instructions. X : \ I S N O T A C C E S S I B L E . T H E D E V I C E I S N O T R E A D Y - Insert a disk into the drive and try again. IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS - 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware. If your IEEE 1394 device is listed, Windows recognizes the device. IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE - IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - Contact Dell or the IEEE 1394 device manufacturer. See "Contacting Dell" on page 108. Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. External keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional. 62 Solving Problems

Section	Page
Dell™ Inspiron™ 9300	1
Owner’s Manual	1
Finding Information	9
A Tour of Your Computer	13
Front View	13
Left Side View	17
Right Side View	18
Back View	19
Bottom View	22
Setting Up Your Computer	23
Connecting to the Internet	23
Setting Up Your Internet Connection	23
Setting Up a Printer	24
Printer Cable	24
Connecting a USB Printer	25
Power Protection Devices	25
Surge Protectors	26
Line Conditioners	26
Uninterruptible Power Supplies	26
Using a Battery	27
Battery Performance	27
Checking the Battery Charge	28
Dell QuickSet Battery Meter	28
Microsoft Windows Power Meter	28
Charge Gauge	29
Low-Battery Warning	29
Charging the Battery	29
Removing a Battery	29
Installing a Battery	30
Storing a Battery	30
Using CDs, DVDs, and Other Multimedia	31
Using CDs and DVDs	31
Copying CDs and DVDs	31
How to Copy a CD or DVD	31
Using Blank CD-Rs and CD-RWs	32
Helpful Tips	32
Using MediaDirect	33
Connecting Your Computer to a TV or Audio Device	34
S-Video and Standard Audio	35
S-Video and S/PDIF Digital Audio	36
Composite Video and Standard Audio	38
Composite Video and S/PDIF Digital Audio	39
Changing Your Audio Settings	41
Enabling the Display Settings for a TV	41
Using the Keyboard and Touch Pad	43
Numeric Keypad	43
Key Combinations	44
System Functions	44
Battery	44
CD or DVD Tray	44
Display Functions	44
Radios (Including Wireless Networking and Bluetooth® Wireless Technology)	44
Power Management	44
Speaker Functions	45
Microsoft® Windows® Logo Key Functions	45
Touch Pad	46
Customizing the Touch Pad	46
Using PC Cards	47
PC Card Types	47
PC Card Blanks	47
Extended PC Cards	47
Installing a PC Card	47
Removing a PC Card or Blank	48
Setting Up a Home and Office Network	51
Connecting to a Network Adapter	51
Network Setup Wizard	52
Connecting to a Wireless Local Area Network	52
Determining Your Network Type	52
Connecting to a Wireless Network in Microsoft® Windows® XP	53
Solving Problems	55
Dell Diagnostics	55
When to Use the Dell Diagnostics	55
Drive Problems	57
DVD drive problems	58
Hard drive problems	59
E-Mail, Modem, and Internet Problems	60
Error Messages	61
IEEE 1394 Device Problems	62
Keyboard Problems	62
External keyboard problems	62
Unexpected characters	63
Lockups and Software Problems	63
The computer does not start up	64
The computer stops responding	64
A program stops responding	64
A program crashes repeatedly	64
A program is designed for an earlier Windows operating system	64
A solid blue screen appears	65
Other software problems	65
Memory Problems	66
Network Problems	66
PC Card Problems	67
Power Problems	67
Printer Problems	68
Scanner Problems	69
Sound and Speaker Problems	70
No sound from integrated speakers	70
No sound from external speakers	70
No sound from headphones	71
Touch Pad or Mouse Problems	71
Video and Display Problems	72
If the display is blank	72
If the display is difficult to read	73
If only part of the display is readable	73
Drivers	74
What Is a Driver?	74
Identifying Drivers	74
Reinstalling Drivers	74
Restoring Your Operating System	75
Using Microsoft Windows XP System Restore	76
Using Dell PC Restore by Symantec	77
Using the Operating System CD	79
Resolving Software and Hardware Incompatibilities	80
Adding and Replacing Parts	81
Before You Begin	81
Recommended Tools	81
Turning Off Your Computer	81
Before Working Inside Your Computer	82
Hard Drive	83
Returning a Hard Drive to Dell	84
Memory	85
Modem	88
Mini PCI Card	89
Hinge Cover	92
Keyboard	93
Coin-Cell Battery	94
Display	95
Optical Drive	97
Internal Card With Bluetooth® Wireless Technology	97
Appendix	99
Specifications	99
Using the System Setup Program	105
Overview	105
Viewing the System Setup Screens	105
System Setup Screen	106
Commonly Used Options	106
Dell Technical Support Policy (U.S. Only)	107
Definition of \	107
Definition of \	108
Contacting Dell	108
FCC Notices (U.S. Only)	126
Class A	126
Class B	126
FCC Identification Information	127

Match case Limit results 1 per page

Solving Problems

www.dell.com | support.dell.com

IEEE 1394 Device Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

Keyboard Problems

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the

Product Information Guide

External keyboard problems

NOTE:

When you attach an external keyboard, the integrated keyboard remains fully functional.

PERATING

SYSTEM

NOT

FOUND

—

Reinstall the hard drive. See page 83. If the problem persists,

contact Dell. See "Contacting Dell" on page 108.

REQUIRED

.DLL

FILE

WAS

NOT

FOUND

—

The program that you are trying to open is missing an

essential file. Remove and then reinstall the program.

Click the

Start

button and click

Control Panel

Click

Add or Remove Programs

Select the program you want to remove.

Click

Remove

Change/Remove

and follow the prompts on the screen.

See the program documentation for installation instructions.

NOT

ACCESSIBLE

. T

DEVICE

NOT

READY

—

Insert a disk into the drive and try again.

NSURE

THAT

THE

IEEE 1394

DEVICE

PROPERLY

INSERTED

INTO

THE

CONNECTOR

NSURE

THAT

THE

IEEE 1394

DEVICE

RECOGNIZED

INDOWS

—

Click the

Start

button and click

Control Panel

Click

Printers and Other Hardware

If your IEEE 1394 device is listed, Windows recognizes the device.

YOU

HAVE

PROBLEMS

WITH

ELL

PROVIDED

IEEE 1394

DEVICE

—

YOU

HAVE

PROBLEMS

WITH

IEEE 1394

DEVICE

NOT

PROVIDED

ELL

—

Contact Dell or the IEEE 1394 device manufacturer. See "Contacting Dell" on page 108.