Dell Latitude D500 System Information Guide - Page 27

User's Guide, and a description of the problem. Write down the error code and problem description - specification

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6 Press any key to start the Dell Diagnostics from the Diagnostics utility partition on your hard drive. 7 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Express Test Extended Test Custom Test Symptom Tree Function Performs a quick test of devices. The test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically. Tests a specific device. You can customize the tests you want to run. Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are experiencing. 8 If a problem is encountered during a test, a message appears, displaying the error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see "Getting Help" in your User's Guide for the appropriate contact information). NOTE: The Service Tag for your computer is located in the title bar of each screen. System Infor mation Guide 25

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System Information Guide
25
6
Press any key to start the Dell Diagnostics from the Diagnostics utility partition on
your hard drive.
7
After the Dell Diagnostics loads and the
Main
Menu
screen appears, click the button
for the option you want.
8
If a problem is encountered during a test, a message appears, displaying the error code
and a description of the problem. Write down the error code and problem description
and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see “Getting Help” in your
User’s Guide
for the appropriate contact information).
NOTE:
The Service Tag for your computer is located in the title bar of each screen.
Option
Function
Express Test
Performs a quick test of devices. The test typically takes 10 to
20 minutes and requires no interaction on your part. Run
Express Test first to increase the possibility of tracing the
problem quickly.
Extended Test
Performs a thorough check of devices. This test typically takes
1 hour or more and requires you to answer questions
periodically.
Custom Test
Tests a specific device. You can customize the tests you want
to run.
Symptom Tree
Lists the most common symptoms encountered and allows
you to select a test based on the symptom of the problem you
are experiencing.