Dell Latitude E4200 Setup and Quick Reference Guide - Page 4

Troubleshooting Tips, Reinstalling Software, Finding Information, Getting Help - drivers

Page 4 highlights

4 Troubleshooting Tips 29 Using the Hardware Troubleshooter 29 Tips 29 Power Problems 29 Memory Problems 30 Lockups and Software Problems 31 Dell Technical Update Service 32 Dell Support Utility 33 Dell Diagnostics 33 5 Reinstalling Software 35 Drivers 35 Identifying Drivers 35 Reinstalling Drivers and Utilities 35 Restoring Your Operating System 37 Using Microsoft® Windows® System Restore . . . 38 Using Dell Factory Image Restore 39 Using the Operating System Media 40 6 Finding Information 41 7 Getting Help 45 Obtaining Assistance 45 Technical Support and Customer Service . . . . . 46 DellConnect 46 Online Services 46 AutoTech Service 47 Automated Order-Status Service 47 4 Contents

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4
Contents
4
Troubleshooting Tips
. . . . . . . . . . . . . . .
29
Using the Hardware Troubleshooter
. . . . . . . . . . .
29
Tips
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Power Problems
. . . . . . . . . . . . . . . . . .
29
Memory Problems
. . . . . . . . . . . . . . . . .
30
Lockups and Software Problems
. . . . . . . . . .
31
Dell Technical Update Service
. . . . . . . . . . .
32
Dell Support Utility
. . . . . . . . . . . . . . . . .
33
Dell Diagnostics
. . . . . . . . . . . . . . . . . . .
33
5
Reinstalling Software
. . . . . . . . . . . . . .
35
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . .
35
Identifying Drivers
. . . . . . . . . . . . . . . . .
35
Reinstalling Drivers and Utilities
. . . . . . . . . .
35
Restoring Your Operating System
. . . . . . . . . . . .
37
Using Microsoft
®
Windows
®
System Restore
. . .
38
Using Dell Factory Image Restore
. . . . . . . . .
39
Using the Operating System Media
. . . . . . . . .
40
6
Finding Information
. . . . . . . . . . . . . . . .
41
7
Getting Help
. . . . . . . . . . . . . . . . . . . . . .
45
Obtaining Assistance
. . . . . . . . . . . . . . . . . .
45
Technical Support and Customer Service
. . . . .
46
DellConnect™
. . . . . . . . . . . . . . . . . . . .
46
Online Services
. . . . . . . . . . . . . . . . . . .
46
AutoTech Service
. . . . . . . . . . . . . . . . . .
47
Automated Order-Status Service
. . . . . . . . . .
47