Dell Latitude E6400 ATG Setup and Quick Reference Guide  - Page 42

Troubleshooting Tips, Power Problems - reviews

Get Dell Latitude E6400 ATG PDF manuals and user guides View all Dell Latitude E6400 ATG manuals
Add to My Manuals
Save this manual to your list of manuals

Page 42 highlights

7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen. Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com). • If a device does not work, ensure that the device is properly connected. • If an error message appears on the screen, write down the exact message. This message may help support personnel to diagnose and fix the problem(s). • If an error message occurs in a program, see the program documentation. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view. Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety information that shipped with your computer. I F THE POWE R LI GHT I S O FF - The computer is either turned off or is not receiving power. • Reseat the power cable in the power connector on the back of the computer and the electrical outlet. • Bypass power strips, power extension cables, and other power protection devices to verify that the computer turns on properly. • Ensure that any power strips being used are plugged into an electrical outlet and are turned on. • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Ensure that the main power cable and front panel cable are securely connected to the system board (see your Service Manual at support.dell.com). 42 Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
42
Troubleshooting
7
When the Dell Diagnostics
Main Menu
appears, select the test that you
want to run, and follow the instructions on the screen.
Troubleshooting Tips
Follow these tips when troubleshooting your computer:
•
If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed (see
your
Service Manual
at
support.dell.com
).
•
If a device does not work, ensure that the device is properly connected.
•
If an error message appears on the screen, write down the exact message.
This message may help support personnel to diagnose and fix the
problem(s).
•
If an error message occurs in a program, see the program documentation.
NOTE:
The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell computer to the Windows Classic
view.
Power Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety information that shipped with your computer.
I
F
THE
POWER
LIGHT
IS
OFF
—
The computer is either turned off or is not
receiving power.
•
Reseat the power cable in the power connector on the back of the
computer and the electrical outlet.
•
Bypass power strips, power extension cables, and other power protection
devices to verify that the computer turns on properly.
•
Ensure that any power strips being used are plugged into an electrical
outlet and are turned on.
•
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
•
Ensure that the main power cable and front panel cable are securely
connected to the system board (see
your
Service Manual
at
support.dell.com
).